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88% Of Executives View Reputation Risk As A Leading Business Issue
Reputation management statistics suggest a business's reputation doesn't impact just the clients. Prospective employees also take a look at rankings and read reviews.
Source: Deloitte
30% Of Consumers Feel Positive About A Business Which Responds To Online Reviews
Staying connected with your customers builds their trust. Even something like reacting to their remarks and reviews can make them feel valued.
As you may anticipate, clients who feel this way are more willing to invest more cash with a business.
Source: Statuslabs
Over Half Of People Aged 25 To 34 Gave Reviews
According to Statista, the more youthful generations are obviously the more vocal ones.
Source: Statista
The Majority Of Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends show people choose to comment if they had a positive experience, instead of a average or unfavorable one.
Source: Brightlocal
Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions
Facebook is presently the most popular social network which can likewise affect our purchasing preferences.
According to social reviews statistics, Facebook affects the majority of users' purchase choices.
If it has positive reviews, Facebook reviews stats expose that 4 out of five users are most likely to rely on a local business.
Source: RevLocal
83 Percent Of Customers Don't Rely On Advertising
The standard channels to reach clients aren't as influential as they utilized to be. Most users who no longer trust advertisements select to focus on clients' suggestions online.
Source: Statuslabs
73 Percent Of Customers Think Written Reviews Are More Important Than Star And Number Scores
Online review stats make it clear people aren't pleased with scores alone.
Customer reviews make the statistics appear more genuine which is what the prospective consumers are searching for. Almost a 3rd of customers say composed reviews are the only feature that makes them believe the websites' reviews are appropriate and useful.
Source: Fan and Fuel
53% Of Customers Expect Companies To Answer Back Within A Week To Unfavorable Reviews
Online review statistics clarify that 63% of consumer reviews stay without a reply. That's too bad, due to the fact that those businesses are losing clients that way.
Source: Review Trackers
67% Of Customers Admit Reviews Are A "Extremely Important" Factor When Picking A Service Provider
Reviews have a huge effect on their decision when clients have to select a service provider.
Source: DemandGenReport
53 Percent Of Americans Consider Product Reviews And Scores As The Most Vital Part Of Online Shopping.
Today's shoppers are smart and want the very best bang for their buck. It's no wonder that they consider reading reviews as a big part of the buying decision.
Source: Statista
95% Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists check out approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they check out reviews 'constantly' or 'very often'.
Source: Trust You