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If They Were Asked, 77% Of Clients Would Most Likely Give A Review
More than a 35% would post a review to advise others about their customer experience and 24% would most likely direct their review to the business itself.
Over a 26% would want to leave a review to help other people with their choice making process.
Source: Podium
Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions
Facebook is presently the most popular social network which can likewise affect our buying decisions.
According to social reviews data, Facebook affects the majority of users' purchase choices.
If it has favorable reviews, Facebook reviews stats expose that 4 out of 5 users are likely to trust a local business.
Source: RevLocal
60% Of Consumers Consult Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping
In-store purchasing is influenced substantially by blogs and reviews on social media. With men being two times as likely to be influenced than women.
Reviews and ranking statistics show individuals value the opinion of peers more than any other material.
Source: Collective Bias
Positive Reviews Encourage 68% Of Consumers To Choose A Local Business
Since the large majority of consumers read reviews, you would want yours to be appealing to new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
83% Of All Young Shoppers Were Invited To Leave A Review Recently
Of those invited, 80% of consumers did post a review. Overall, businesses have actually asked 66% of all consumers to leave a review on their company.
Source: Brightlocal
63.6 Percent Of Consumers Go To Google To Read Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.
When it comes to trust, these online review stats reveal the basic appeal of a site can only go so far.
Source: Review Trackers
30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews
Communicating with your clients establishes trust. Even something easy like reacting to their comments and reviews can make them feel appreciated.
As you might expect, customers who feel this way are happy to spend more money with a company.
Source: Statuslabs
A Lone Business Review Can Lift Its Conversions By 10%
Online review statistics reveal user-generated material can do miracles in terms of conversions.
A single review can have a substantial impact on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can provide an astonishing 44 percent boost.
Source: RevLocal
The Average Review Word Count Has Gotten 65% Much Shorter Since 2010
As of late reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is typical to that of a tweet.
Source: Review Trackers
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization
The star rating is the first thing customers see. Still, users focus on other elements also, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of USA consumers.
Source: Statista
83% Of Consumers Don't Rely On Advertising
The standard channels to reach customers aren't as prominent as they used to be. A lot of users who no longer trust advertisements pick to pay attention to clients' recommendations online.
Source: Statuslabs
Negative Reviews Can Boost Conversion By As Much As 85%
It sounds insane, but negative reviews can be a positive driver for users to devote more time on your site. According to online review stats, individuals spend more than 5 times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
More Than Half Of Customers Will Not Utilize A Service If It Has Less Than A 4 Star Ranking
This stat is among many that illustrate the importance of online rankings. Now that news of consumer satisfaction travels this quick, keeping your customers delighted is more important than ever.
57 percent of customers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.
11% looked only for businesses with a perfect five star ranking.
Source: Brightlocal
74% Of Regional Companies Have At A Minimum, 1 Google Review
A single review is far from adequate to enhance your site's SERP ranking.
Taking a look at online rankings data, we discovered that a business requires to have approximately 40 reviews before people "Award" it with a star.
Source: Brightlocal
77% Of Buyers Don't Rely On Reviews That Are Older Than Three Months
Clients don't care how great your product or service was in the past. Because they are relevant and fresh, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.
It is for this reason that companies should to be continuously requesting reviews.
Source: Statuslabs
Reviews Posted On Twitter Can Help Boost Revenues By 6.46%
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo