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15 Percent Of Users Do Not Trust Businesses Without Online Reviews
No trust implies no interactions. 15% of prospective consumers won't even consider working with a company they can't find opinions about.
Source: Statuslabs
More Than Four Negative Reviews About A Business Or Service May Decrease Sales By 70 Percent
One negative review is enough for 35 percent of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
89% Of Consumers Review A Businesses Replies To Reviews
Not only do most clients read the review replies, 30% of them value them highly. Almost 96% read the replies to their own reviews.
Source: Brightlocal
USA Buyers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews
When individuals read reviews, they focus on different aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American customers.
Source: Statista
Consumers Might Invest 31 Percent More With A Business That Has Fantastic Reviews
Focus on this statistic. The better other users describe your services or product, the more cash you can charge and consumer review statistics show us exactly how much more.
Source: Martech Zone
86 Percent Of Consumers Would Think About Composing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the money they spend at your business. If you give them an excellent experience, they will be willing to share it.
Source: Brightlocal
Google Represents 57.5% Of All Reviews World Wide
Google is in the lead here, followed by Facebook as a far-off second.
These are the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
30% Of Customers Feel Positive About A Company Which Reacts To Online Reviews
Corresponding with your consumers creates trust. Even something as simple as responding to their reviews and comments can make them feel valued.
As you may anticipate, customers who feel this way are more willing to invest more cash with a company.
Source: Statuslabs
Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, producers' descriptions are basically ads.
Source: Martech Zone
74 Percent Of Local Businesses Have At A Minimum, One Google Review
One review is far from enough to improve your site's SERP ranking.
Taking a look at online rankings data, we learnt that a business requires to have at least 40 reviews before customers "Award" it with a star.
Source: Brightlocal
53% Of Customers Expect Businesses To Respond Within A Week To Unfavorable Reviews
Online review statistics reveal that 63% of client reviews go on without a reaction. That's regrettable, since those businesses are losing customers that way.
Source: Review Trackers
88% Of Executives Regard Reputation Risk As A Top Business Problem
Reputation management stats indicate a business's reputation doesn't impact just the clients. Prospective team members likewise take a look at scores and read reviews.
Source: Deloitte
Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack
Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.
Source: Moz