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Positive Reviews Encourage 68% Of Consumers To Use A Local Business
Because the vast majority of consumers check out reviews, you would want yours to be appealing to new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and desire the best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
15 Percent Of Consumers Don't Trust Businesses Without Online Reviews
No trust indicates no interactions. 15% of prospective customers will not even consider working with a company they can't find opinions about.
Source: Statuslabs
Customers Could Spend 31% More With A Business That Has Fantastic Reviews
Focus on this statistic. The more detailed other users explain your service or product, the more money you can charge and customer review statistics reveal to us precisely how much more.
Source: Martech Zone
The Typical Review Word Count Has Gotten 65% Shorter Since 2010
At the present time reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of a tweet.
Source: Review Trackers
77% Of Individuals Do Not Trust Reviews That Are Older Than Three Months
Consumers don't care how excellent your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that businesses should to be continuously asking for reviews.
Source: Statuslabs
77% Of Clients Would Likely Leave A Review If They Were Asked
More than a 35% would post a review to notify others about their customer encounter and 24% would undoubtedly direct their review to the company itself.
Over a 26% would want to give a review to assist other people with their choice making process.
Source: Podium
91% Of Millennials Turn To Online Reviews As Much As Friends And Family
Online review statistics put customers' reviews as the most reliable source of recommendations. Online reviews typically bring the same weight as suggestions from friends and family.
Source: Brightlocal
The Majority Of Best Selling Products Have An Average Rating Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star ratings.
According to customer rating stats, conversion rates start to decrease as scores rise above 4.7.
Source: Spiegel Research Center
70% Of Customers Need To Read At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. Many people read a lot more reviews to get a clear view of how business is in fact doing. Do not depend upon that fact alone.
Source: Brightlocal
A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Revenue
Businesses that treat consumers honorably generally succeed, review sites help ensure of that.
Source: Statuslabs
Google Accounts For 57.5 Percent Of All Reviews Worldwide
Google is in the lead here, followed by Facebook as a remote second.
Here are the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
83% Of All Young Clients Were Invited To Post A Review Recently
Of those asked, 80% of customers did leave a review. In general, companies have actually asked 66% of all clients to post a review on their business.
Source: Brightlocal
A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review statistics reveal user-generated content can do miracles in terms of conversions.
A single review can have an enormous effect on your business.
A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can offer a mind-blowing 44 percent boost.
Source: RevLocal
86% Of Consumers Would Think About Composing A Review For A Business
Your clients are your most important resource, and it's not only because of the money they invest at your business. If you provide an excellent experience, they will be willing to share it.
Source: Brightlocal
60 Percent Of Consumers Seek Advice From Blog And Social Media Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is affected significantly by blogs and reviews on social media. With males being two times as likely to be affected than women.
Reviews and rating stats show people value the viewpoint of peers more than any other material.
Source: Collective Bias