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72% Of Consumers Won't Take Action Before They Read Some Reviews
No matter how captivating your marketing is, you still require customer reviews. There's no way around it. Consumers are still willing to hear you out, however they rely on other people more.
Source: My Testimonial Engine
Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions
Facebook is presently the most popular social media which can likewise influence our buying decisions.
According to social reviews stats, Facebook impacts the majority of users' purchase decisions.
Facebook reviews stats expose that four out of five users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
Users Reading Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done much faster. For that reason, purchasing decisions are made quickly.
Online reviews are obviously persuasive, yet online marketers haven't always come to value the power of them.
Source: Martech Zone
86% Of Customers Would Think About Composing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the cash they invest at your business. If you provide an excellent experience, they will be willing to share it.
Source: Brightlocal
Online Product Reviews About A Product Can Improve Its Conversion Rate By An Unprecedented 270%
User review stats reveal the purchase probability for an item with 5 reviews is 270 percent higher than the same product without reviews.
Source: Spiegel Research Center
Only 6% Of Consumers Do Not Rely On Client Reviews At All
According to client review data, a tremendous 19% of customers constantly rely on online reviews and never ever a buy without checking out reviews first.
Source: Statista
Positive Reviews Encourage 68% Of Customers To Choose A Local Business
Since the huge majority of consumers check out reviews, you would want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
American Consumers View "Product Performance" To Be The Most Helpful Information In Product Reviews
They focus on different elements of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of US clients.
Source: Statista
Majority Of Customers Will Not Use A Company If It Has Less Than A 4 Star Ranking
This stat is among numerous that highlight the importance of online ratings. Now that news of consumer fulfillment travels this fast, keeping your consumers delighted is more crucial than ever.
57% of customers have searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
Moreover, 11% looked just for services with a perfect five star score.
Source: Brightlocal
74% Of Regional Companies Have At Least One Google Review
A single review is far from enough to improve your website's SERP ranking.
Taking a look at online rankings data, we discovered that a business requires to have an average of 40 reviews before users "Award" it with a star.
Source: Brightlocal
83% Of All Young Consumers Were Asked To Leave A Review Recently
Of those invited, 80% of consumers did submit a review. Overall, businesses have asked 66% of all consumers to give a review on their company.
Source: Brightlocal
71% Of Millennials Browse Customer Reviews Of Professional Services
Majority of all individuals in need of an expert service turn to online reviews.
According to online reviews data, 59% used online reviews to select an attorney or a medical professional.
Young people (age 18-35) are even more inclined to work with an expert based on online reviews. Just 19% of millennials will consider employing an attorney without any.
Source: Thomson Reuters
30% Of Customers Feel Favorable To A Business Which Reacts To Online Reviews
Staying connected with your consumers establishes trust. Even something like responding to their remarks and reviews can make them feel valued.
As you may anticipate, clients who feel this way are more willing to spend more cash with a company.
Source: Statuslabs
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends show people choose to comment if they had a positive experience, rather than a average or unfavorable one.
Source: Brightlocal