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The Average Review Word Count Has Become 65% Shorter Since 2010
Currently reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of a twitter tweet.
Source: Review Trackers
If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use A Service
This stat is among lots of that highlight the importance of online ratings. Now that news of client complete satisfaction travels this fast, keeping your consumers happy is more crucial than ever.
57% of consumers have searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
11 percent looked only for services with an ideal five star ranking.
Source: Brightlocal
30% Of Clients Feel Favorable To A Company Which Answers Online Reviews
Keeping in touch with your consumers establishes trust. Even something like reacting to their reviews and comments can make them feel valued.
As you might anticipate, clients who feel this way are going to spend more cash with a business.
Source: Statuslabs
67% Of Customers Suggest Reviews Are A "Extremely Important" Factor When Choosing A Service Provider
When customers need to select a service provider, reviews have a massive effect on their decision.
Source: DemandGenReport
89% Of Consumers Choose To Read Reviews On Their Smart Devices
Be it by means of an app or a mobile web browser, clients choose to read reviews on their mobile devices.
Source: Statista
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Reviews Published On Twitter Can Increase Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Because They Want To Buy A Service Or A Product And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Consumers Visit Review Websites.
Users come since they have actually already formed a buying decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal
A One Star Boost In Score Can Result In A 5% To 9% Increase In Business Profits
Businesses that treat consumers well typically succeed, review sites help ensure of that.
Source: Statuslabs
88% Of Executives Judge Reputation Risk As A Top Business Problem
Reputation management statistics show a business's reputation doesn't affect simply the consumers. Prospective team members likewise look at rankings and read reviews.
Source: Deloitte
77% Of Consumers Would Post A Review If They Were Asked
More than a 35% would submit a review to notify others about their consumer experience and 24% would definitely direct their review to the business itself.
Over a 26% would want to post a review to help other people with their decision making process.
Source: Podium
Only 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of businesses in fact use them.
Although we now understand why consumer reviews are so effective, a lot of businesses apparently do not.
Source: LsaInsider
73 Percent Of Consumers Think Consumer Reviews Are More Crucial Than Star And Number Scores
Online review statistics make it clear people aren't pleased with ratings alone.
Client reviews make the statistics appear more authentic which is what the would-be clients are searching for. Almost a third of customers state written reviews are the only function that makes them think the sites' reviews are useful and pertinent.
Source: Fan and Fuel