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Google Accounts For 57.5% Of All Reviews World Wide
Google is in the lead here, followed by Facebook as a remote second.
Here are the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
98% Of Yelp's Visitors Bought From A Business They Found On The Site
Normally, 142 million consumers check out Yelp on a monthly basis. This is as great a time as any if you have not claimed your complimentary Yelp business page.
Source: RevLocal
73% Of Consumers Believe Customer Reviews Are More Crucial Than Star And Number Scores
Online review stats make it clear people aren't satisfied with ratings alone.
Written reviews make the statistics appear more authentic which is what the potential customers are searching for. Practically a 3rd of customers say composed reviews are the only feature that makes them think the sites' reviews are beneficial and appropriate.
Source: Fan and Fuel
Many Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends show people prefer to comment if they had a positive experience, rather than a mediocre or negative one.
Source: Brightlocal
Favorable Reviews Motivate 68% Of Customers To Use A Local Business
Considering that the large majority of consumers read reviews, you would want yours to be enticing to new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
If They Were Asked, 77% Of Customers Would Probably Post A Review
More than a 35% would leave a review to inform others about their consumer experience and 24% would rather direct their review to the company itself.
Over a 26% would want to submit a review to assist other people with their choice making process.
Source: Podium
USA Consumers View "Product Performance" To Be The Most Valuable Info In Product Reviews
When individuals check out reviews, they concentrate on various elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of American clients.
Source: Statista
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Buying Decision
Customers value not just the quality or nature of the reviews, but they consider their number and recency too.
The share of clients, who take notice of the number of reviews is currently at 46%.
Source: Brightlocal
64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who read customer reviews, concur that it increases their buying confidence.
Businesses utilize the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
60% Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is influenced substantially by blogs and reviews on social media. With males being twice as likely to be influenced than women.
Reviews and ranking statistics show individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
53 Percent Of Americans Consider Item Reviews And Scores As The Most Vital Part Of Online Shopping.
Today's consumers are smart and want the best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is currently the most popular social network which can likewise influence our buying preferences.
According to social reviews data, Facebook affects over half of users' purchase choices.
Facebook reviews stats expose that four out of 5 users are more likely to rely on a local business if it has positive reviews.
Source: RevLocal
Over Half Of Customers Aged 25 To 34 Submitted Reviews
According to Statista, the younger generations are evidently the more vocal ones.
Source: Statista
More Than 4 Negative Reviews About A Company Or Service May Decrease Sales By 70 Percent
One negative review suffices for 35 percent of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% less sales.
Naturally, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
88% Of Executives Judge Reputation Risk As A Top Business Problem
Reputation management stats indicate a business's reputation doesn't impact just the consumers. Prospective employees also look at rankings and read reviews.
Source: Deloitte