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71% Of Millennials Search Consumer Reviews Of Expert Services
Over half of all people in need of a professional service turn to online reviews.
According to online reviews statistics, 59% used online reviews to choose a legal representative or a medical professional.
Young people (age 18-35) are much more likely to hire a professional based upon online reviews. Just 19% of millennials will consider hiring an attorney without any.
Source: Thomson Reuters
If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Use A Service
This stat is among many that highlight the significance of online ratings. Now that news of consumer satisfaction travels this quick, keeping your clients pleased is more vital than ever.
57 percent of customers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
Moreover, 11% looked only for services with a perfect five star score.
Source: Brightlocal
90 Percent Of Consumers Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals state about impressions, right?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your site, consider asking your visitors to write one.
Source: Martech Zone
89% Of Customers Read A Businesses Responses To Reviews
Not only do most shoppers check out the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.
Source: Brightlocal
73% Of Consumers Think Client Reviews Are More Vital Than Star And Number Ratings
Online review data make it clear individuals aren't pleased with ratings alone.
Client reviews make the stats appear more authentic which is what the would-be customers are searching for. Practically a 3rd of customers state composed reviews are the only feature that makes them believe the sites' reviews are useful and pertinent.
Source: Fan and Fuel
Software Reviews Influence Over 98 Percent Of All Buyers
18 percent of software application purchasers consider reviews to be a necessary factor in the purchase process. Software reviews have no effect whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
More Than 4 Negative Reviews About A Company Or Product Might Reduce Sales By 70%
One negative review is enough for 35 percent of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Google Accounts For 57.5% Of All Reviews All Over The World
Google is in the lead here, followed by Facebook as a far-off second.
These the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
Just 6 Percent Of Customers Do Not Rely On Client Reviews At All
According to consumer review stats, a massive 19 percent of consumers always trust online reviews and never ever a buy without checking out reviews first.
Source: Statista
88% Of Executives Consider Reputation Risk As A Leading Business Concern
Reputation management stats suggest a business's reputation does not affect just the customers. Potential employees likewise take a look at scores and take a look at reviews.
Source: Deloitte
72% Of Consumers Won't Take Action Before They Read Some Reviews
Regardless of how appealing your marketing is, you still require client reviews. There's no way around it. Customers are still happy to hear you out, however they trust other people more.
Source: My Testimonial Engine
86 Percent Of Customers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not only because of the cash they invest at your business. If you provide an excellent experience, they will want to share it.
Source: Brightlocal
Reviews Published On Twitter Can Improve Revenues By 6.46%
Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo