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53% Of Customers Anticipate Companies To Respond Within A Week To Negative Reviews
Online review statistics clarify that 63% of customer reviews stay without a reaction. That's regrettable, because those companies are losing clients that way.
Source: Review Trackers
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Google Accounts For 57.5% Of All Reviews World-wide
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
These are the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
86 Percent Of Consumers Would Consider Composing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. They will be willing to share it if you give them a great experience.
Source: Brightlocal
A One Star Increase In Ranking Can Cause A 5% To 9% Increase In Business Revenue
Businesses that treat clients honorably usually flourish, review sites help make sure of that.
Source: Statuslabs
Only 6 Percent Of Customers Do Not Trust Client Reviews At All
According to client review stats, a whopping 19% of customers always trust online reviews and never ever a make a purchase without reading reviews first.
Source: Statista
95% Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies doubt the integrity of online reviews. Nevertheless, they realize the enormous impact user scores have on their business. Undesirable consumer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
90 Percent Of Buyers Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals state about first impressions?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
If you do not have reviews on your site, consider asking your visitors to compose one.
Source: Martech Zone
Reviews Published On Twitter Can Help Grow Online Sales By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
83 Percent Of Customers Don't Trust Advertising
The traditional channels to reach customers aren't as prominent as they used to be. The majority of users who no longer trust ads pick to pay attention to customers' suggestions online.
Source: Statuslabs
91 Percent Of Millennials Depend On Online Reviews As Much As Loved Ones
Online review statistics put customers' reviews as the most credible source of recommendations. Online reviews usually bring the exact same weight as advice from family and friends.
Source: Brightlocal
Many Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, instead of a mediocre or negative one.
Source: Brightlocal
15% Of People Don't Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15 percent of prospective consumers will not even think about doing business with a business they can't discover viewpoints about.
Source: Statuslabs
Since They Desire To Purchase An Item Or A Service And Desire To Get The Truth About The Businesses Products And Services, 82 Percent Of Consumers Visit Review Websites.
Review websites are places that people go to get the truth about a item, service or business . Due to the fact that they have currently formed a purchase decision, users come. The majority of them (89%) buy within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
61 Percent Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars
Typically two thirds of businesses have excellent and outstanding rankings. Just 5% of companies have a score below three stars.
Source: Brightlocal
67% Of Customers Say Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider
When consumers need to pick a service provider, reviews have a huge effect on their decision.
Source: DemandGenReport
Customer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples opinions before they ever trust what the producer states. The reason, manufacturers' descriptions are essentially advertisements.
Source: Martech Zone