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86% Of Consumers Would Think About Composing A Review For A Business
Your clients are your most important resource, and it's not just because of the money they spend at your business. If you provide an excellent experience, they will be willing to share it.
Source: Brightlocal
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of USA Consumers
24% of US shoppers consider reviews as 'very influential'.
To show the importance of online reviews and ratings, did you know that 81% of customers will pay more for a product with reviews and those same customers are also going to accept slower shipping times for such items.
Source: Turntonetworks
Visitors Checking Out Reviews On A Mobile Phone Are 127% More Likely To Buy Than Desktop Users
Mobile users choose to get things done much faster. Buying decisions are made rapidly.
Online reviews are clearly persuasive, yet online marketers have not always come to appreciate the power of them.
Source: Martech Zone
49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision
Customers value not just the quality or nature of the reviews, but they consider their number and recency as well.
The share of clients, who pay attention to the variety of reviews is currently at 46%.
Source: Brightlocal
88% Of Executives Regard Reputation Risk As A Top Business Issue
Reputation management statistics suggest a business's reputation does not affect just the consumers. Prospective employees likewise look at ratings and take a look at reviews.
Source: Deloitte
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of businesses question the integrity of online reviews. Nonetheless, they realize the massive impact user scores have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
77% Of Consumers Don't Rely On Reviews That Are Older Than Three Months
Customers don't care how good your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that companies ought to be continuously asking for reviews.
Source: Statuslabs
72 Percent Of Consumers Will Not Take Action Unless They Check Out Some Reviews
Regardless of how tempting your marketing is, you still need client reviews. There's no other way around it. Consumers are still ready to hear you out, however they rely on other people more.
Source: My Testimonial Engine
US Shoppers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews
They focus on different aspects of the shopping experience when individuals check out reviews. However according to online review stats, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American consumers.
Source: Statista
89% Of Consumers Review A Companies Replies To Reviews
Not only do many customers check out the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
67% Of Consumers Suggest Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider
When customers need to select a service provider, reviews have a massive effect on their decision.
Source: DemandGenReport
Clients Might Invest 31 Percent More With A Business That Has Fantastic Reviews
Take note of this statistic. The better other users explain your services or product, the more cash you can charge and customer review stats reveal to us exactly how much more.
Source: Martech Zone
53 Percent Of Americans Consider Product Reviews And Scores As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and desire the best bang for their buck. It's no wonder that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
15 Percent Of Users Do Not Trust Businesses With No Online Reviews
No trust means no interactions. 15 percent of potential clients will not even consider doing business with a business they can't discover opinions about.
Source: Statuslabs
Many Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a supplier. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a unfavorable or mediocre one.
Source: Brightlocal
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You