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Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can likewise influence our buying decisions.
According to social media reviews stats, Facebook affects over half of users' purchase choices.
Facebook reviews statistics reveal that four out of 5 users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
53% Of Customers Anticipate Companies To Respond Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of consumer reviews remain without a response. That's too bad, because those businesses are losing customers that way.
Source: Review Trackers
More Than Four Negative Reviews About A Company Or Product May Decrease Sales By 70%
One negative review is enough for 35 percent of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
30% Of Clients Feel Positive About A Business Which Responds To Online Reviews
Communicating with your clients establishes trust. Even something easy like responding to their comments and reviews can make them feel appreciated.
As you may anticipate, customers who feel this way are ready to spend more money with a business.
Source: Statuslabs
77% Of Clients Do Not Trust Reviews That Are Older Than Three Months
Customers don't care how great your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.
It is for this reason that businesses ought to be continuously asking for reviews.
Source: Statuslabs
A One Star Increase In Ranking Can Result In A 5% To 9% Boost In Business Revenue
Businesses that treat consumers fairly generally succeed, review websites help make certain of that.
Source: Statuslabs
73% Of Consumers Believe Customer Reviews Are More Vital Than Star And Number Scores
Online review stats make it clear people aren't satisfied with scores alone.
Consumer reviews make the stats appear more authentic which is what the potential customers are looking for. Nearly a 3rd of consumers state composed reviews are the only feature that makes them believe the sites' reviews are useful and appropriate.
Source: Fan and Fuel
88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Buying Home Electronics
Stats reveal that reviews were more beneficial than TV ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
Clients Might Invest 31% More With A Business That Has Excellent Reviews
Take notice of this fact. The better other users describe your product or service, the more cash you can charge and consumer review stats show us exactly how much more.
Source: Martech Zone
Users Reading Reviews On A Mobile Device Are 127% More Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done faster. Buying choices are made quickly.
Online reviews are obviously convincing, yet online marketers haven't necessarily come to value the power of them.
Source: Martech Zone
98% Of Yelp's Site Visitors Purchased From A Business They Found On The Site
Usually, 142 million customers go to Yelp each month. If you haven't declared your free Yelp business page, this is as good a time as any.
Source: RevLocal