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91% Of Millennials Trust In Online Reviews As Much As Loved Ones
Online review statistics put consumers' reviews as the most credible source of suggestions. Online reviews typically carry the same weight as guidance from family and friends.
Source: Brightlocal
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
70% Of Customers Prefer To Discover A Business Through Reviews And Short Articles, Instead Of Advertisements
Ads are all well and good, but it deserves attempting a different approach too. Reviews are without a doubt the very best way to find the truth about a service or product.
Source: Statuslabs
89% Of Clients Browse A Businesses Replies To Reviews
Not only do the majority of customers read the review replies, 30% of them value them highly. Almost 96% read the responses to their own reviews.
Source: Brightlocal
Reviews Posted On Twitter Can Help Improve Revenues By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
Only 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't benefiting from their listing.
While business listings on the significant review platforms are free, a remarkably low number of businesses really utilize them.
Although we now understand why customer reviews are so powerful, a lot of businesses obviously don't.
Source: LsaInsider
American Shoppers Regard "Product Performance" To Be The Most Useful Information In Product Reviews
They focus on various aspects of the shopping experience when people check out reviews. However according to online review stats, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of US clients.
Source: Statista
Unfavorable Reviews Can Increase Conversion By Up To 85%
It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your website. According to online review stats, individuals spend more than five times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
90% Of Clients Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals state about impressions, right?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to compose one.
Source: Martech Zone
67% Of Customers Report Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider
When customers need to select a solution provider, reviews have an enormous impact on their decision.
Source: DemandGenReport
74% Of Regional Companies Have At Least One Google Review
A single review is far from sufficient to improve your website's SERP ranking.
Looking at online rankings stats, we learnt that a company needs to have approximately 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
Because They Want To Acquire An Item Or A Service And Want To Get The Truth About The Businesses Items And Services, 82% Of Customers Check Out Review Sites.
Users come because they have already formed a buying decision. The bulk of them (89 percent) buy within a week of their visit.
Source: RevLocal
More Than 4 Negative Reviews About A Company Or Product May Reduce Sales By 70 Percent
One negative review suffices for 35 percent of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
83% Of All Younger Shoppers Were Invited To Submit A Review Recently
Of those invited, 80% of consumers did give a review. In general, businesses have actually asked 66% of all consumers to leave a review on their business.
Source: Brightlocal
Google Accounts For 57.5% Of All Reviews Around The Globe
Google is in the lead here, followed by Facebook as a remote second.
These the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who check out customer reviews, agree that it increases their purchasing confidence.
Companies utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Half Of All Millennial's "Constantly" Check Out Online Reviews For Businesses
More youthful people know the worth of being informed. User-generated content has an unassailable effect on consumers.
They will understand what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are different though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
61% Of Local Businesses Have An Average Score Of 4 To 5 Stars
Overall two-thirds of companies have exceptional and awesome scores. Only 5% of businesses have a ranking listed below 3 stars.
Source: Brightlocal