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77% Of Customers Would Submit A Review If They Were Asked
More than a 35% would do it to educate others about their client encounter and 24% would certainly direct their review to the company itself.
Over a 26% would want to give a review to help other individuals with their decision making process.
Source: Podium
88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices
Statistics reveal that reviews were more effective than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
Google Accounts For 57.5% Of All Reviews Around The Globe
Google is the clear winner as far as distribution goes, but they are not the only ones in the game.
Here are the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
72% Of Consumers Will Not Take Action Unless They Check Out Some Reviews
No matter how eye-catching your marketing is, you still need customer reviews. There's no other way around it. Customers are still going to hear you out, however they trust other people more.
Source: My Testimonial Engine
Only 6 Percent Of Consumers Do Not Rely On Customer Reviews At All
According to consumer review stats, a tremendous 19 percent of customers always rely on online reviews and never ever a buy without reading reviews first.
Source: Statista
70% Of Customers Prefer To Discover A Business By Means Of Posts And Reviews, Instead Of Ads
Ads are all well and good, however it deserves attempting a different approach also. Reviews are without a doubt the very best way to discover the truth about a product or service.
Source: Statuslabs
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
91 Percent Of Millennials Trust Online Reviews As Much As Family And Friends
Online review stats place customers' reviews as the most credible source of recommendations. Online reviews typically bring the exact same weight as guidance from friends and family.
Source: Brightlocal
People Reading Reviews On A Mobile Phone Are 127% More Likely To Buy Than Desktop Users
Mobile users choose to get things done faster. Purchasing choices are made quickly.
Online reviews are obviously persuasive, yet marketers haven't always come to appreciate the power of them.
Source: Martech Zone
61% Of Local Businesses Have An Average Score Of 4 To 5 Stars
Typically 2 out of 3 businesses have excellent and good ratings. Just 5% of companies have a ranking below three stars.
Source: Brightlocal
77% Of Consumers Do Not Trust Reviews That Are Older Than Three Months
Clients don't care how excellent your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that companies ought to be constantly asking for reviews.
Source: Statuslabs
US Buyers View "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on different aspects of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of USA clients.
Source: Statista
83% Of Consumers Do Not Trust Advertising
The traditional channels to reach clients aren't as influential as they used to be. Most users who no longer trust ads select to pay attention to clients' suggestions online.
Source: Statuslabs
Unfavorable Reviews Can Boost Conversion By As Much As 85%
It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your website. According to online review stats, people devote more than five times as long on a website when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Reviews Shared On Twitter Can Grow Online Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
30% Of Clients Feel Favorable To A Business Which Reacts To Online Reviews
Communicating with your customers creates trust. Even something easy like reacting to their remarks and reviews can make them feel valued.
As you may anticipate, customers who feel this way are going to invest more money with a company.
Source: Statuslabs