Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions

Facebook is currently the most popular social network which can also affect our buying preferences.

According to social reviews statistics, Facebook affects the majority of users' purchase decisions.

If it has positive reviews, Facebook reviews stats reveal that 4 out of 5 users are most likely to trust a local business.

Source: RevLocal

Just 6% Of Customers Don't Trust Customer Reviews At All

According to customer review data, a massive 19 percent of consumers constantly trust online reviews and never a buy without checking out reviews first.

Source: Statista

82 Percent Of Consumers Visit Review Sites Since They Want To Acquire An Item Or A Service And Want To Get The Facts About The Businesses Products And Services.

Review sites are locations that people go to get the facts about a service, item or business. Because they have actually currently formed a buying decision, users come. The majority of them (89%) purchase within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of customers who read consumer reviews, concur that it increases their purchasing confidence.

Businesses utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

95% Of Dissatisfied Clients Will Go Back To A Company If A Company Manages To Resolve Problems Rapidly And Effectively

Consumers do not expect you to be perfect. When things go wrong, they do expect you to remedy things. If there's nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are essentially ads.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business

The star ranking is the first thing consumers see. Still, users pay attention to other elements too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of United States consumers.

Source: Statista

67% Of Customers Admit Reviews Are A "Extremely Important" Factor When Picking A Solution Provider

When customers have to choose a solution provider, reviews have a huge impact on their decision.

Source: DemandGenReport

61 Percent Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars

Generally 2 out of 3 businesses have exceptional and awesome rankings. Only 5% of companies have a rating below 3 stars.

Source: Brightlocal

A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Profits

Businesses that treat consumers fairly generally flourish, review websites help make sure of that.

Source: Statuslabs

Users Reading Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done much faster. Purchasing choices are made quickly.

Online reviews are certainly persuasive, yet online marketers haven't always come to appreciate the power of them.

Source: Martech Zone

89% Of Buyers Want To Read Reviews Using Their Cell Phones

Be it via an app or a mobile browser, folks choose to read reviews on their cell phones.

Source: Statista

53 Percent Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and desire the very best bang for their buck. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Buying Process

Let's say you wish to purchase a brand-new automobile and there are numerous models which fit your requirements. How do you select the best one for you? Well, you read online reviews.

With the help of other customers, you quickly pick a model that works for you. That's how positive reviews convert customers into customers.

Source: Consumer Affairs

More Than Half Of Individuals Aged 25 To 34 Gave Reviews

According to Statista, the younger generations are purportedly the more opinionated ones.

Source: Statista

70% Of Customers Choose To Find Out About A Business Via Short Articles And Reviews, Instead Of Ads

Advertisements are all well and good, but it's worth trying a different approach also. Reviews are by far the best way to find the truth about a service or product.

Source: Statuslabs

A Lot Of Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they've visited a supplier. Online review trends show individuals prefer to comment if they had a favorable experience, instead of a mediocre or unfavorable one.

Source: Brightlocal

91 Percent Of Millennials Have Confidence In Online Reviews As Much As Friends And Family

Online review stats place customers' reviews as the most reliable source of recommendations. Online reviews usually bring the exact same weight as suggestions from friends and family.

Source: Brightlocal