67% Of Customers Admit Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider

When consumers have to select a service provider, reviews have an enormous impact on their decision.

Source: DemandGenReport

98% Of Yelp's Visitors Bought From A Business They Found On The Site

Usually, 142 million consumers check out Yelp monthly. This is as excellent a time as any if you have not declared your free Yelp business page.

Source: RevLocal

Buyers Reading Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done much faster. Therefore, purchasing decisions are made quickly.

Online reviews are undoubtedly persuasive, yet marketers have not always come to appreciate the power of them.

Source: Martech Zone

95% Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Software Reviews Impact Over 98% Of All Purchasers

18% of software application buyers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you want to purchase a brand-new car and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read online reviews.

With the help of other people, you manage to select one that works for you. That's how favorable reviews convert customers into consumers.

Source: Consumer Affairs

60 Percent Of Consumers Seek Advice From Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store shopping is influenced significantly by blogs and reviews on social media. With men being twice as likely to be influenced than women.

Reviews and score data show people value the opinion of peers more than any other content.

Source: Collective Bias

70 Percent Of Customers Choose To Discover A Business Through Short Articles And Reviews, Rather Than Advertisements

Ads are all well and good, but it deserves trying a different approach also. Reviews are without a doubt the very best way to find the truth about a product or service.

Source: Statuslabs

Half Of All Of The Millennial's "Always" Read Online Reviews For Businesses

More youthful individuals know the worth of being informed. User-generated material has an indisputable effect on customers.

If businesses think of the power of customer reviews over millennials, they will recognize what they've been missing out on. Older people are different though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

90% Of Clients Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what people say about first impressions?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

If you do not have reviews on your website, consider asking your visitors to compose one.

Source: Martech Zone

77% Of Customers Would Leave A Review If They Were Asked

More than a 35% would leave a review to educate others about their consumer experience and 24% would most likely direct their review to the business itself.

Over a 26% would want to give a review to help other people with their decision making process.

Source: Podium

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

95% Of Dissatisfied Consumers Will Go Back To A Company If A Company Takes Care Of Issues Quickly And Effectively

Customers don't anticipate you to be perfect. They do expect you to take care of things when they go wrong. If there's absolutely nothing else a business can do to fix a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

83% Of Clients Don't Rely On Advertising

The standard channels to reach clients aren't as influential as they used to be. Most users who no longer trust ads select to take notice of consumers' recommendations online.

Source: Statuslabs

The Majority Of Individuals Aged 25-34 Published Reviews

According to Statista, the younger generations are apparently the more vocal ones.

Source: Statista

A Lot Of Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends reveal people choose to comment if they had a favorable experience, rather than a unfavorable or mediocre one.

Source: Brightlocal

Unfavorable Reviews Can Increase Conversion By Up To 85 Percent

It sounds insane, but negative reviews can be a positive factor for users to devote more time on your website. According to online review stats, people devote more than 5 times as long on a site when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, a frustrating 95 percent suspect censorship or faked reviews.

Source: Reevoo

Online Item Reviews About An Item Can Increase Its Conversion Rate By More Than 270%

User review statistics reveal the purchase probability for a product with 5 reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center