73 Percent Of Customers Believe Written Reviews Are More Crucial Than Star And Number Rankings

Online review statistics make it clear people aren't pleased with scores alone.

Written reviews make the statistics appear more genuine which is what the potential consumers are looking for. Almost a 3rd of customers say composed reviews are the only function that makes them believe the websites' reviews are relevant and helpful.

Source: Fan and Fuel

70% Of Customers Need To Read At Least 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people check out much more reviews to get a better idea of how the business is in fact doing. Do not depend upon that statistic alone.

Source: Brightlocal

95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Related Services

Leisure and business travelers alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you wish to purchase a brand-new car and there are numerous models which fit your requirements. How do you pick the best one for you? Well, you read the reviews.

With the help of other customers, you manage to choose a model that works for you. That's how positive reviews convert consumers into consumers.

Source: Consumer Affairs

Over Half Of Clients Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are clearly the more vocal ones.

Source: Statista

89% Of Consumers Prefer To Read Reviews On Their Smart Devices

Be it by means of an app or a mobile browser, clients prefer to read reviews on their smart phones.

Source: Statista

67% Of Customers Claim Reviews Are A "Extremely Important" Factor When Choosing A Service Provider

Reviews have a massive impact on their decision when consumers have to choose a service provider.

Source: DemandGenReport

53% Of Consumers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats prove that 63% of client reviews go on without a reaction. That's too bad, because those businesses are losing consumers that way.

Source: Review Trackers

61 Percent Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars

Typically two-thirds of companies have outstanding and good scores. Just 5% of companies have a rating listed below three stars.

Source: Brightlocal

Most Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they have gone to a supplier. Online review trends reveal people prefer to comment if they had a favorable experience, rather than a mediocre or unfavorable one.

Source: Brightlocal

83 Percent Of Clients Do Not Rely On Advertising

The traditional channels to reach clients aren't as prominent as they utilized to be. A lot of users who no longer trust ads select to take notice of consumers' recommendations online.

Source: Statuslabs

Positive Reviews Encourage 68 Percent Of Consumers To Choose A Local Business

Because the huge majority of consumers check out reviews, you'd want yours to be appealing to brand-new clients? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who check out consumer reviews, agree that it increases their buying confidence.

Organizations utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista