People Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. Purchasing decisions are made rapidly.

Online reviews are certainly convincing, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

More Than Four Negative Reviews About A Company Or Service Might Reduce Sales By 70 Percent

One negative review suffices for 35 percent of a site's visitors to choose not to buy. Three negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Software Application Reviews Impact Over 98% Of All Purchasers

18 percent of software application purchasers consider reviews to be a necessary factor in the purchase process. Software reviews have no effect whatsoever on only 2% of consumers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Consumer Reviews On Items Are Relied On Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the producer says. The reason, producers' descriptions are basically advertisements.

Source: Martech Zone

Online Product Reviews About A Product Can Improve Its Conversion Rate By A Whopping 270%

User review stats reveal the purchase likelihood for an item with 5 reviews is 270% higher than the exact same item without reviews.

Source: Spiegel Research Center

The Majority Of Best-selling Products Have An Average Ranking Of 4.2 To 4.7

You can't make everyone delighted, which is why perfect 5 star ratings are suspicious. Someone always has a bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. Often a lower ranking really helps your overall rating.

According to consumer rating statistics, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

67% Of Customers Say Reviews Are A "Very Important" Factor When Selecting A Solution Provider

When customers need to choose a service provider, reviews have a huge influence on their decision.

Source: DemandGenReport

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Buying Decision

Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency too.

The share of clients, who pay attention to the variety of reviews is currently at 46%.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star score is the first thing customers see. Still, users focus on other factors too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of American consumers.

Source: Statista

88% Of Executives Judge Reputation Risk As A Leading Business Concern

Reputation management stats show a company's reputation does not impact simply the clients. Prospective employees likewise take a look at scores and read reviews.

Source: Deloitte

If A Company Handles Problems Quickly And Effectively, 95% Of Dissatisfied Clients Will Return To A Company

Clients do not anticipate you to be perfect. They do expect you to deal with things when they go wrong. If there is nothing else a company can do to fix an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

86 Percent Of Consumers Would Think About Writing A Review For A Business

Your consumers are your most important resource, and it's not just because of the cash they spend at your business. If you give them an excellent experience, they will be willing to share it.

Source: Brightlocal

70 Percent Of Consumers Prefer To Learn About A Business Through Reviews And Short Articles, Rather Than Ads

Advertisements are all well and good, however it deserves attempting a different approach as well. Reviews are without a doubt the best method to discover the truth about a product or service.

Source: Statuslabs

Customers Could Invest 31 Percent More With A Business That Has Excellent Reviews

Focus on this statistic. The more detailed other users explain your product or service, the more cash you can charge and customer review statistics show us exactly how much more.

Source: Martech Zone

A One Star Increase In Ranking Can Result In A 5% To 9% Boost In Business Income

Businesses that treat customers well normally succeed, review sites help ensure of that.

Source: Statuslabs