A Lot Of Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends reveal individuals prefer to comment if they had a positive experience, instead of a negative or average one.

Source: Brightlocal

53% Of Customers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review stats reveal that 63% of consumer reviews stay without a reply. That's too bad, because those companies are losing customers that way.

Source: Review Trackers

When Purchasing Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor

Statistics reveal that reviews were more beneficial than Television advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

30% Of Clients Feel Comfortable With A Business Which Responds To Online Reviews

Communicating with your customers builds their trust. Even something as simple as reacting to their comments and reviews can make them feel appreciated.

As you may expect, customers who feel this way are ready to spend more money with a company.

Source: Statuslabs

67% Of Consumers Say Reviews Are A "Very Important" Factor When Picking A Service Provider

Reviews have a massive impact on their decision when consumers have to select a service provider.

Source: DemandGenReport

89% Of Clients Read A Businesses Feedback To Reviews

Not only do many clients check out the review replies, 30% of them value them highly. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

83% Of Customers Do Not Trust Advertising

The traditional channels to reach clients aren't as prominent as they used to be. Most users who no longer trust advertisements pick to focus on clients' suggestions online.

Source: Statuslabs

70% Of Customers Prefer To Learn About A Business By Means Of Reviews And Posts, Rather Than Ads

Ads are all well and good, however it deserves attempting a different approach also. Reviews are without a doubt the very best method to find the truth about a service or product.

Source: Statuslabs

Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are totally free, a remarkably low number of companies in fact use them.

Although we now understand why client reviews are so effective, most businesses apparently don't.

Source: LsaInsider

83% Of All Younger Shoppers Were Asked To Post A Review Recently

Of those invited, 80% of consumers did leave a review. In general, businesses have asked 66% of all clients to post a review on their business.

Source: Brightlocal

Clients Might Spend 31% More With A Business That Has Fantastic Reviews

Focus on this fact. The more detailed other users explain your product and services, the more cash you can charge and consumer review statistics reveal to us exactly just how much more.

Source: Martech Zone

If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Use An Organisation

This stat is one of lots of that illustrate the value of online ratings. Now that news of client satisfaction travels this fast, keeping your clients delighted is more vital than ever.

57% of customers have actually looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Moreover, 11% looked only for organizations with an ideal five star rating.

Source: Brightlocal

98% Of Yelp's Website Visitors Purchased From A Business They Discovered On The Site

Generally, 142 million consumers go to Yelp monthly. If you haven't declared your complimentary Yelp business page, this is as great a time as any.

Source: RevLocal