49% Of Consumers Consider The Number Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency also.

The share of clients, who focus on the number of reviews is presently at 46 percent.

Source: Brightlocal

Many Best-selling Products Have An Average Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to consumer rating statistics, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

95% Of Dissatisfied Customers Will Go Back To A Company If A Business Makes An Effort To Resolve Problems Rapidly And Efficiently

Customers don't anticipate you to be perfect. They do anticipate you to deal with things when they go wrong. If there's nothing else a business can do to resolve an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Utilize An Organisation

This stat is among many that highlight the significance of online ratings. Now that news of client complete satisfaction travels this fast, keeping your customers delighted is more important than ever.

57 percent of customers have looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

Furthermore, 11% looked just for companies with an ideal five star rating.

Source: Brightlocal

Negative Reviews Can Improve Conversion By Up To 85 Percent

It sounds insane, but negative reviews can be a positive factor for users to devote more time on your site. According to online review data, people devote more than five times as long on a website when they check out negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

67% Of Customers Say Reviews Are A "Very Crucial" Factor When Picking A Solution Provider

When consumers need to choose a service provider, reviews have a huge influence on their decision.

Source: DemandGenReport

83 Percent Of Customers Do Not Rely On Advertising

The traditional channels to reach clients aren't as prominent as they used to be. A lot of users who no longer trust advertisements pick to take note of consumers' suggestions online.

Source: Statuslabs

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses question the integrity of online reviews. Nevertheless, they realize the huge impact user rankings have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

When Buying Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Prominent Element

Statistics reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

89% Of Shoppers Prefer To Read Reviews Using Their Mobile Phones

Be it by means of an app or a mobile internet browser, most people choose to read reviews on their mobile devices.

Source: Statista

Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses

Younger individuals know the value of being informed. User-generated material has an indisputable effect on customers.

If businesses stop to consider the power of consumer reviews over millennials, they will recognize what they've been losing out on. Older individuals are various though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

Google Represents 57.5% Of All Reviews Across The World

Google is in the lead here, followed by Facebook as a far-off second.

Here's the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Just 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the major review platforms are free, a surprisingly low number of companies really make use of them.

Although we now know why customer reviews are so effective, the majority of businesses apparently do not.

Source: LsaInsider