If It Has Less Than A 4 Star Score, More Than Half Of Consumers Will Not Use A Service

This stat is one of many that highlight the significance of online ratings. Now that news of consumer fulfillment travels this quick, keeping your consumers happy is more crucial than ever.

57% of consumers have actually looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for organizations with a perfect five star rating.

Source: Brightlocal

The Majority Of Customers Aged 25-34 Posted Reviews

According to Statista, the more youthful generations are evidently the more opinionated ones.

Source: Statista

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already touched upon the positive and negative reviews and their result on consumers. However, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are positive. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

74 Percent Of Regional Businesses Have At A Minimum, 1 Google Review

A single review is far from enough to improve your site's SERP ranking.

Looking at online rankings data, we found out that a business needs to have an average of 40 reviews before customers "Award" it with a star.

Source: Brightlocal

49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their number and recency also.

The share of clients, who take note of the variety of reviews is presently at 46 percent.

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Leading Business Concern

Reputation management stats indicate a company's reputation doesn't affect just the clients. Potential employees also look at scores and take a look at reviews.

Source: Deloitte

72% Of Consumers Won't Take Action Before They Read Some Reviews

Regardless of how eye-catching your marketing is, you still need consumer reviews. There's no way around it. Customers are still going to hear you out, but they rely on other people more.

Source: My Testimonial Engine

77% Of Consumers Don't Rely On Reviews That Are Older Than Three Months

Customers don't care how good your product or service was in the past. Part of why online reviews matter is since they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why most of them consider older reviews unimportant.

It is for this reason that businesses should to be continuously asking for reviews.

Source: Statuslabs

70% Of Consumers Prefer To Learn About A Business Via Reviews And Articles, Instead Of Advertisements

Advertisements are all well and good, however it deserves trying a different approach as well. Reviews are by far the best way to discover the truth about a product or service.

Source: Statuslabs

A One Star Increase In Score Can Cause A 5% To 9% Boost In Business Earnings

Businesses that treat customers fairly typically succeed, review websites help ensure of that.

Source: Statuslabs

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can likewise influence our purchasing preferences.

According to social media reviews statistics, Facebook affects more than half of users' purchase choices.

If it has favorable reviews, Facebook reviews stats expose that four out of five users are most likely to rely on a local business.

Source: RevLocal

The Average Review Length Has Actually Gotten 65% Shorter Since 2010

At this present time reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of tweet on twitter.

Source: Review Trackers

30% Of Customers Feel Positive About A Company Which Reacts To Online Reviews

Communicating with your clients establishes trust. Even something as simple as reacting to their remarks and reviews can make them feel appreciated.

As you might anticipate, clients who feel this way are more willing to invest more money with a business.

Source: Statuslabs

98 Percent Of Yelp's Site Visitors Purchased From A Business They Discovered On The Site

Normally, 142 million customers go to Yelp every month. This is as excellent a time as any if you have not declared your complimentary Yelp business page.

Source: RevLocal

95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services

Leisure and business travelers alike read reviews to form a viewpoint. Business travelers read approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they check out reviews 'constantly' or 'extremely frequently'.

Source: Trust You

Since They Desire To Acquire A Product Or A Service And Want To Get The Facts About The Businesses Products And Services, 82 Percent Of Consumers Check Out Review Websites.

Users come since they have actually currently formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit.

Source: RevLocal