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89% Of Clients Want To Read Reviews On Their Cell Phones
Be it by means of an app or a mobile web browser, people today prefer to read reviews on their mobile devices.
Source: Statista
61% Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars
Typically two thirds of companies have outstanding and awesome rankings. Just 5% of businesses have a score listed below three stars.
Source: Brightlocal
77% Of Consumers Don't Trust Reviews That Are Older Than Three Months
Customers don't care how excellent your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.
It is for this reason that companies ought to be continuously requesting reviews.
Source: Statuslabs
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers check out approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'constantly' or 'really often'.
Source: Trust You
Reviews Shared On Twitter Can Increase Online Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of American Customers
24% of US buyers consider reviews as 'very influential'.
To illustrate the significance of online reviews and scores, did you understand that 81% of customers will pay more for a product with reviews and those same consumers are also happy to accept slower shipping times for such products.
Source: Turntonetworks
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust An Item More
We already touched upon the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. Consumers expect to see some negative reviews.
Source: Capterra
Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions
Facebook is currently the most popular social media which can likewise influence our buying preferences.
According to social reviews stats, Facebook impacts the majority of users' purchase choices.
Facebook reviews stats expose that 4 out of five users are more likely to rely on a local business if it has positive reviews.
Source: RevLocal
30% Of Consumers Feel Comfortable With A Company Which Answers Online Reviews
Corresponding with your consumers builds their trust. Even something easy like reacting to their reviews and remarks can make them feel appreciated.
As you might anticipate, clients who feel this way are going to spend more money with a company.
Source: Statuslabs
71% Of Millennials Search Consumer Reviews Of Expert Services
Over half of all individuals in need of an expert service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to select a lawyer or a doctor.
Younger people (age 18-35) are much more inclined to employ an expert based on online reviews. Only 19% of millennials will think about employing an attorney without any.
Source: Thomson Reuters
Google Accounts For 57.5% Of All Reviews Throughout The World
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
Here are the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers