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Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of United States Consumers
24% of US consumers consider reviews as 'exceptionally influential'.
To highlight the importance of online reviews and ratings, did you understand that 81 percent of customers will pay more for an item with reviews and those very same customers are also going to accept slower shipping times for such products.
Source: Turntonetworks
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision
Consumers value not only the quality or nature of the reviews, however they consider their number and recency as well.
The share of consumers, who pay attention to the variety of reviews is presently at 46 percent.
Source: Brightlocal
Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (amount, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
60% Of Customers Consult Blog And Social Network Reviews On Their Cell Phones Before Shopping
In-store purchasing is affected substantially by blogs and reviews on social media. With men being twice as likely to be influenced than ladies.
Reviews and ranking statistics show people value the viewpoint of peers more than any other content.
Source: Collective Bias
Positive Reviews Motivate 68% Of Consumers To Use Local Businesses
Considering that the huge bulk of customers check out reviews, you would want yours to be appealing to new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
70% Of Customers Choose To Find Out About A Business Through Reviews And Short Articles, Rather Than Advertisements
Ads are all well and good, however it deserves attempting a different approach also. Reviews are by far the very best way to find the truth about a product or service.
Source: Statuslabs
Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of businesses actually make use of them.
Although we now understand why consumer reviews are so effective, most businesses apparently do not.
Source: LsaInsider
70% Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
4 reviews may be too few. Most people check out many more reviews to get a clear view of how business is really doing. Don't depend upon that fact alone.
Source: Brightlocal
98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Website
Usually, 142 million consumers visit Yelp each month. This is as excellent a time as any if you haven't claimed your free Yelp business page.
Source: RevLocal
72 Percent Of Clients Will Not Take Action Before They Read Some Reviews
Irrespective of how enticing your marketing is, you still require consumer reviews. There's no skirting around it. Customers are still willing to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
More Than Half Of Consumers Won't Use An Organisation If It Has Less Than A 4 Star Rating
This stat is one of many that highlight the significance of online scores. Now that news of customer satisfaction travels this quick, keeping your consumers delighted is more crucial than ever.
57 percent of consumers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.
Additionally, 11 percent looked only for services with an ideal five star score.
Source: Brightlocal
91 Percent Of Millennials Trust Online Reviews As Much As Friends And Family
Online review stats position consumers' reviews as the most reliable source of suggestions. Online reviews normally carry the very same weight as recommendations from friends and family.
Source: Brightlocal
53% Of Customers Expect Companies To Reply Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of client reviews stay without a response. That's too bad, since those businesses are losing clients that way.
Source: Review Trackers
Most Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends show individuals prefer to comment if they had a favorable experience, rather than a average or negative one.
Source: Brightlocal
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
88% Of Executives Judge Reputation Risk As A Top Business Concern
Reputation management stats show a business's reputation does not impact just the consumers. Potential employees also look at scores and take a look at reviews.
Source: Deloitte
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social network which can likewise influence our buying decisions.
According to social media reviews stats, Facebook impacts more than half of users' purchase decisions.
If it has positive reviews, Facebook reviews statistics expose that 4 out of 5 users are most likely to rely on a local business.
Source: RevLocal
Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you want to purchase a new car and there are numerous models which fit your requirements. How do you select the very best one for you? Well, you read reviews.
With the help of other customers, you manage to pick one that works for you. That's how favorable reviews transform customers into clients.
Source: Consumer Affairs