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53% Of Customers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews
Online review statistics show that 63% of client reviews go on without a response. That's regrettable, since those companies are losing customers that way.
Source: Review Trackers
77% Of Consumers Do Not Rely On Reviews That Are Older Than 3 Months
Clients don't care how excellent your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.
Consumers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that businesses need to be constantly requesting reviews.
Source: Statuslabs
Many Best Selling Items Have An Average Ranking Of 4.2 To 4.7
You can't make everyone pleased, which is why perfect 5 star ratings are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star scores. Often a lower ranking in fact helps your overall score.
According to client rating statistics, conversion rates begin to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
86% Of Customers Would Consider Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the cash they spend at your business. If you provide a good experience, they will be willing to share it.
Source: Brightlocal
74% Of Regional Companies Have At A Minimum, 1 Google Review
A single review is far from adequate to improve your site's SERP ranking.
Taking a look at online ratings stats, we found out that a company needs to have a minimum of 40 reviews before users "Award" it with a star.
Source: Brightlocal
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of USA Consumers
24% of US buyers consider reviews as 'incredibly influential'.
To show the importance of online reviews and rankings, did you know that 81 percent of consumers will pay more for an item with reviews and those same clients are likewise going to accept slower shipping times for such products.
Source: Turntonetworks
Users Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done quicker. Buying choices are made quickly.
Online reviews are undoubtedly convincing, yet marketers have not necessarily come to value the power of them.
Source: Martech Zone
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review statistics reveal user-generated content can do wonders in terms of conversions.
A single review can have an enormous effect on your business.
A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can supply an astonishing 44 percent boost.
Source: RevLocal
Online Item Reviews About A Product Can Boost Its Conversion Rate By An Incredible 270%
User review stats show the purchase likelihood for a product with 5 reviews is 270% higher than the very same product without reviews.
Source: Spiegel Research Center
67% Of Customers Suggest Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider
When consumers have to choose a service provider, reviews have a huge effect on their decision.
Source: DemandGenReport
70 Percent Of Customers Prefer To Learn About A Business Through Articles And Reviews, Rather Than Advertisements
Ads are all well and good, but it's worth trying a different approach as well. Reviews are by far the best way to discover the truth about a product or service.
Source: Statuslabs
United States Shoppers View "Product Performance" To Be The Most Useful Information In Product Reviews
They focus on different elements of the shopping experience when people read reviews. But according to online review stats, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of American consumers.
Source: Statista
The Majority Of People Aged 25-34 Posted Reviews
According to Statista, the more youthful generations are unsurprisingly the more vocal ones.
Source: Statista
Google Accounts For 57.5 Percent Of All Reviews World Wide
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers