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A Lot Of Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a supplier. Online review trends show individuals choose to comment if they had a positive experience, instead of a negative or mediocre one.
Source: Brightlocal
91 Percent Of Millennials Have Confidence In Online Reviews As Much As Friends And Family
Online review statistics put consumers' reviews as the most reliable source of suggestions. Online reviews typically bring the exact same weight as recommendations from loved ones.
Source: Brightlocal
88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices
Statistics reveal that reviews were more beneficial than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization
The star score is the first thing consumers see. Still, users pay attention to other elements also, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of American customers.
Source: Statista
Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of companies actually use them.
Although we now know why client reviews are so powerful, a lot of businesses apparently don't.
Source: LsaInsider
77% Of Clients Would Likely Give A Review If They Were Asked
More than a 35% would submit a review to notify others about their customer encounter and 24% would rather direct their review to the business itself.
Over a 26% would want to leave a review to help other people with their choice making process.
Source: Podium
Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions
Facebook is currently the most popular social media which can also affect our purchasing preferences.
According to social media reviews statistics, Facebook impacts over half of users' purchase decisions.
Facebook reviews statistics reveal that four out of 5 users are most likely to trust a local business if it has positive reviews.
Source: RevLocal
49% Of Consumers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Buying Decision
Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency also.
The share of customers, who take notice of the number of reviews is presently at 46%.
Source: Brightlocal
A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Income
Businesses that treat customers fairly typically flourish, review sites help make certain of that.
Source: Statuslabs
The Majority Of Shoppers Aged 25-34 Gave Reviews
According to Statista, the more youthful generations are obviously the more vocal ones.
Source: Statista
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
60% Of Customers Refer To Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store purchasing is influenced substantially by blogs and reviews on social media. With males being twice as likely to be influenced than women.
Reviews and score statistics show people value the viewpoint of peers more than any other material.
Source: Collective Bias
More Than 4 Negative Reviews About A Company Or Product May Reduce Sales By 70%
One negative review suffices for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
70% Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people check out a lot more reviews to get an idea of how business is really doing. Don't depend upon that figure alone.
Source: Brightlocal
Reviews Published On Twitter Can Grow Sales By 6.46%
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo