Positive Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses

Since the huge bulk of consumers check out reviews, you'd want yours to be enticing to brand-new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

74 Percent Of Local Companies Have At A Minimum, 1 Google Review

A single review is far from enough to improve your website's SERP ranking.

Taking a look at online ratings data, we discovered that a business needs to have a minimum of 40 reviews before clients "Award" it with a star.

Source: Brightlocal

77% Of Consumers Would Definitely Give A Review If They Were Asked

More than a 35% would do it to inform others about their client experience and 24% would certainly direct their review to the company itself.

Over a 26% would be willing to submit a review to assist other people with their choice making process.

Source: Podium

Just 6 Percent Of Consumers Don't Trust Customer Reviews At All

According to client review statistics, a whopping 19% of customers constantly rely on online reviews and never a make a purchase without reading reviews first.

Source: Statista

30% Of Customers Feel Comfortable With A Company Which Answers Online Reviews

Staying connected with your clients develops trust. Even something as simple as reacting to their reviews and remarks can make them feel appreciated.

As you may expect, clients who feel this way are ready to invest more cash with a company.

Source: Statuslabs

Customers Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users choose to get things done much faster. Buying decisions are made quickly.

Online reviews are obviously persuasive, yet marketers have not always come to appreciate the power of them.

Source: Martech Zone

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is currently the most popular social network which can likewise influence our buying preferences.

According to social reviews stats, Facebook affects over half of users' purchase decisions.

Facebook reviews statistics expose that 4 out of 5 users are more likely to trust a local business if it has positive reviews.

Source: RevLocal

15% Of Clients Do Not Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15% of potential customers won't even consider doing business with a business they can't discover opinions about.

Source: Statuslabs

If A Business Deals With Problems Rapidly And Effectively, 95% Of Disappointed Clients Will Go Back To A Business

Consumers do not expect you to be perfect. They do anticipate you to remedy things when they go wrong. If there's absolutely nothing else a business can do to resolve an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

60% Of Customers Check Out Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is influenced substantially by blogs and reviews on social media. With men being two times as likely to be affected than women.

Reviews and rating stats show individuals value the opinion of peers more than any other material.

Source: Collective Bias

Majority Of Consumers Won't Utilize An Organisation If It Has Less Than A 4 Star Rating

This stat is one of many that show the significance of online rankings. Now that news of client fulfillment travels this quick, keeping your consumers delighted is more crucial than ever.

57% of consumers have actually searched for business with more than four stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked only for companies with a best five star score.

Source: Brightlocal

Half Of All Millennial's "Always" Check Out Online Reviews For Businesses

More youthful people understand the worth of being informed. User-generated content has an indisputable influence on customers.

They will realize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older people are various though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Software Reviews Impact Over 98 Percent Of All Buyers

18% of software purchasers consider reviews to be a vital factor in the purchase process. Software application reviews have no effect whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra