60 Percent Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Before Shopping

In-store purchasing is affected substantially by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.

Reviews and score stats show individuals value the opinion of peers more than any other material.

Source: Collective Bias

If They Were Asked, 77% Of Consumers Would Undoubtedly Post A Review

More than a 35% would leave a review to educate others about their consumer experience and 24% would definitely direct their review to the business itself.

Over a 26% would want to give a review to help other people with their decision making process.

Source: Podium

77% Of Buyers Do Not Trust Reviews That Are Older Than Three Months

Clients don't care how good your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that companies ought to be continuously asking for reviews.

Source: Statuslabs

Software Reviews Influence Over 98% Of All Purchasers

18 percent of software application buyers consider reviews to be an essential factor in the purchase process. Software application reviews have no effect whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

A One Star Increase In Ranking Can Lead To A 5% To 9% Boost In Business Profits

Businesses that treat clients well generally succeed, review sites help ensure of that.

Source: Statuslabs

70 Percent Of Consumers Prefer To Discover A Business Through Articles And Reviews, Instead Of Advertisements

Ads are all well and good, but it deserves attempting a different approach as well. Reviews are without a doubt the very best way to discover the truth about a service or product.

Source: Statuslabs

30% Of Customers Feel Positive About A Business Which Responds To Online Reviews

Corresponding with your customers creates trust. Even something as simple as responding to their reviews and remarks can make them feel valued.

As you may anticipate, customers who feel this way are ready to spend more money with a business.

Source: Statuslabs

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to buy a brand-new automobile and there are numerous models which fit your criteria. How do you choose the very best one for you? Well, you read online reviews.

With the help of other consumers, you manage to decide on a model that works for you. That's how positive reviews transform customers into clients.

Source: Consumer Affairs

83% Of Consumers Do Not Trust Advertising

The conventional channels to reach consumers aren't as influential as they used to be. Many users who no longer trust advertisements pick to focus on clients' recommendations online.

Source: Statuslabs

88% Of Executives View Reputation Risk As A Top Business Problem

Reputation management statistics suggest a business's reputation does not affect simply the consumers. Prospective employees also take a look at ratings and read reviews.

Source: Deloitte

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Use A Service

This stat is among numerous that illustrate the importance of online ratings. Now that news of customer complete satisfaction travels this quick, keeping your customers happy is more vital than ever.

57 percent of customers have actually searched for companies with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked only for businesses with a best five star ranking.

Source: Brightlocal

Negative Reviews Can Improve Conversion By Up To 85%

It sounds crazy, but negative reviews can be a positive force for users to spend more time on your website. According to online review data, people spend more than five times as long on a website when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo