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Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses
Younger individuals understand the worth of being informed. User-generated material has an unassailable effect on consumers.
They will recognize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are various though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010
As of late reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is similar to that of a twitter tweet.
Source: Review Trackers
Positive Reviews Encourage 68% Of Customers To Use Local Businesses
Given that the large bulk of consumers read reviews, you'd want yours to be appealing to brand-new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
61 Percent Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars
Generally two thirds of companies have excellent and good scores. Only 5% of companies have a ranking listed below 3 stars.
Source: Brightlocal
98% Of Yelp's Browsers Bought From A Business They Found On The Site
Normally, 142 million consumers check out Yelp every month. This is as great a time as any if you have not declared your totally free Yelp business page.
Source: RevLocal
53% Of Customers Expect Companies To Answer Back Within A Week To Negative Reviews
Online review statistics show that 63% of consumer reviews go on without a reaction. That's regrettable, due to the fact that those companies are losing consumers that way.
Source: Review Trackers
77% Of Customers Do Not Trust Reviews That Are Older Than Three Months
Customers don't care how great your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.
Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.
It is for this reason that businesses ought to be constantly asking for reviews.
Source: Statuslabs
91 Percent Of Millennials Depend On Online Reviews As Much As Friends And Family
Online review statistics put clients' reviews as the most reliable source of recommendations. Online reviews typically carry the very same weight as suggestions from family and friends.
Source: Brightlocal
Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
If They Were Asked, 77% Of Clients Would Definitely Post A Review
More than a 35% would do it to inform others about their consumer experience and 24% would certainly direct their review to the business itself.
Over a 26% would be willing to give a review to assist other individuals with their choice making process.
Source: Podium
67% Of Customers Say Reviews Are A "Very Important" Factor When Picking A Service Provider
Reviews have an enormous effect on their decision when clients have to pick a solution provider.
Source: DemandGenReport
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz