More Than Four Negative Reviews About A Business Or Product May Decrease Sales By 70%

One negative review is enough for 35 percent of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

70% Of Customers Need To Read At Least 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people read much more reviews to get a clear view of how the business is really doing. Don't depend upon that fact alone.

Source: Brightlocal

53% Of Consumers Expect Companies To Answer Back Within A Week To Negative Reviews

Online review statistics show that 63% of customer reviews stay without a response. That's too bad, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

77% Of Clients Would Undoubtedly Post A Review If They Were Asked

More than a 35% would submit a review to educate others about their consumer experience and 24% would likely direct their review to the company itself.

Over a 26% would be willing to give a review to assist other people with their decision making process.

Source: Podium

71% Of Millennials Browse Consumer Reviews Of Expert Services

Majority of all people in need of a professional service turn to online reviews.

According to online reviews statistics, 59% used online reviews to select a physician or a lawyer.

Young people (age 18-35) are even more likely to employ a professional based on online reviews. Just 19% of millennials will consider working with an attorney without any.

Source: Thomson Reuters

A Single Business Review Can Raise Its Conversions By 10 Percent

Online review statistics show user-generated material can do wonders in regards to conversions.

A single review can have a massive influence on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44% increase.

Source: RevLocal

Unfavorable Reviews Can Boost Conversion By As Much As 85 Percent

It sounds crazy, however negative reviews can be a positive force for users to devote more time on your website. According to online review statistics, individuals spend more than five times as long on a website when they check out negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo

98% Of Yelp's Browsers Purchased From A Business They Discovered On The Site

Usually, 142 million consumers check out Yelp on a monthly basis. This is as good a time as any if you haven't claimed your complimentary Yelp business page.

Source: RevLocal

Google Accounts For 57.5% Of All Reviews Around The World

Google is the clear winner as far as circulation goes, but they are not the only ones in the game.

These are the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Customers

24% of US shoppers consider reviews as 'incredibly influential'.

To highlight the significance of online reviews and rankings, did you know that 81% of customers will pay more for a product with reviews and those very same clients are likewise going to accept slower shipping times for such products.

Source: Turntonetworks

88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Buying Home Electronics

Statistics reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

74 Percent Of Local Companies Have At Least One Google Review

A single review is far from adequate to enhance your website's SERP ranking.

Looking at online rankings data, we found out that a business needs to have approximately 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

The Average Review Length Has Actually Gotten 65% Shorter Since 2010

At the present time reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of tweet on twitter.

Source: Review Trackers

The Majority Of Consumers Aged 25-34 Gave Reviews

According to Statista, the more youthful generations are reportedly the more vocal ones.

Source: Statista

USA Consumers View "Product Performance" To Be The Most Useful Info In Product Reviews

When individuals check out reviews, they concentrate on various elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American clients.

Source: Statista

Clients Might Invest 31% More With A Business That Has Terrific Reviews

Pay attention to this fact. The better other users describe your services or product, the more money you can charge and consumer review statistics show us precisely just how much more.

Source: Martech Zone

53% Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and desire the best bang for their dollar. It's not surprising that that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

91 Percent Of Millennials Trust Online Reviews As Much As Loved Ones

Online review statistics put clients' reviews as the most reliable source of suggestions. Online reviews generally bring the exact same weight as suggestions from family and friends.

Source: Brightlocal