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Software Application Reviews Influence Over 98% Of All Purchasers
18% of software application buyers consider reviews to be an important factor in the purchase procedure. Software reviews have no impact whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
74% Of Local Businesses Have At A Minimum, One Google Review
One review is far from adequate to improve your site's SERP ranking.
Looking at online scores statistics, we discovered that a business needs to have approximately 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
98 Percent Of Yelp's Visitors Purchased From A Business They Found On The Website
Generally, 142 million customers go to Yelp monthly. If you have not declared your free Yelp business page, this is as good a time as any.
Source: RevLocal
77% Of Customers Don't Rely On Reviews That Are Older Than 3 Months
Consumers don't care how excellent your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.
Customers understand businesses lose their touch all the time, which is why most of them consider older reviews unimportant.
It is for this reason that companies should to be continuously requesting reviews.
Source: Statuslabs
53% Of Customers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of customer reviews go on without a reply. That's too bad, because those businesses are losing consumers that way.
Source: Review Trackers
Only 6 Percent Of Customers Do Not Trust Customer Reviews At All
According to consumer review statistics, a whopping 19 percent of customers always trust online reviews and never ever a make a purchase without checking out reviews first.
Source: Statista
Only 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are totally free, a remarkably low number of businesses really use them.
Although we now understand why client reviews are so effective, many businesses apparently don't.
Source: LsaInsider
63.6 Percent Of Customers Check Out Google To Look For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.
These online review statistics reveal the basic appeal of a website can only go so far when it concerns trust.
Source: Review Trackers
90 Percent Of Users Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what people state about impressions, right?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
Think about asking your visitors to compose one if you don't have reviews on your website.
Source: Martech Zone
Reviews Shared On Twitter Can Boost Revenues By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
Negative Reviews Can Boost Conversion By Up To 85%
It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your website. According to online review stats, people spend more than 5 times as long on a site when they read negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
49 Percent Of Customers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, however they consider their number and recency too.
The share of customers, who take notice of the variety of reviews is presently at 46%.
Source: Brightlocal
86 Percent Of Customers Would Consider Composing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the money they spend at your business. They will be ready to share it if you offer them a great experience.
Source: Brightlocal
88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Data reveal that reviews were more beneficial than TV ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
71% Of Millennials Browse Consumer Reviews Of Expert Services
Majority of all individuals in need of an expert service rely on online reviews.
According to online reviews data, 59% used online reviews to select a physician or an attorney.
Younger people (age 18-35) are a lot more likely to employ an expert based on online reviews. Only 19% of millennials will think about employing a lawyer without any.
Source: Thomson Reuters
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies question the integrity of online reviews. Nevertheless, they understand the enormous effect user ratings have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Many Best-selling Products Have An Average Rating Of 4.2 To 4.7
You can't make everyone pleased, which is why perfect 5 star ratings are suspicious. Somebody always has a bit of a gripe. That's why it is unnatural to get perfect 5 star rankings. In some cases a lower ranking actually helps your overall score.
According to customer rating stats, conversion rates begin to decrease as scores rise above 4.7.
Source: Spiegel Research Center
Consumer Reviews On Products Are Relied On Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples viewpoints before they ever trust what the producer states. The reason, producers' descriptions are essentially advertisements.
Source: Martech Zone