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More Than Half Of People Aged 25-34 Published Reviews
According to Statista, the more youthful generations are apparently the more vocal ones.
Source: Statista
United States Consumers Regard "Product Performance" To Be The Most Useful Information In Product Reviews
When people check out reviews, they concentrate on different elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of USA consumers.
Source: Statista
49% Of Consumers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of consumers, who take note of the number of reviews is presently at 46%.
Source: Brightlocal
Customer Reviews On Products Are Relied On Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples opinions before they ever trust what the manufacturer states. The reason, makers' descriptions are generally advertisements.
Source: Martech Zone
98% Of Yelp's Site Visitors Bought From A Business They Found On The Website
Typically, 142 million consumers visit Yelp every month. This is as excellent a time as any if you haven't claimed your totally free Yelp business page.
Source: RevLocal
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers check out approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they read reviews 'constantly' or 'extremely frequently'.
Source: Trust You
83% Of Consumers Don't Trust Advertising
The standard channels to reach customers aren't as influential as they used to be. Many users who no longer trust advertisements choose to take note of customers' suggestions online.
Source: Statuslabs
Only 6% Of Consumers Don't Trust Consumer Reviews At All
According to consumer review data, a tremendous 19 percent of consumers always rely on online reviews and never a make a purchase without checking out reviews.
Source: Statista
86 Percent Of Customers Would Think About Writing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the money they spend at your business. They will be willing to share it if you give them a great experience.
Source: Brightlocal
Online Product Reviews About A Product Can Increase Its Conversion Rate By More Than 270%
User review stats show the purchase likelihood for an item with five reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
A Lot Of Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends reveal individuals choose to comment if they had a positive experience, rather than a average or unfavorable one.
Source: Brightlocal
Google Accounts For 57.5% Of All Reviews Globally
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
If They Were Asked, 77% Of Clients Would Probably Give A Review
More than a 35% would post a review to educate others about their client experience and 24% would likely direct their review to the business itself.
Over a 26% would want to give a review to assist other people with their decision making process.
Source: Podium
Half Of All Millennial's "Constantly" Check Out Online Reviews For Businesses
Younger people know the worth of being informed. User-generated content has an indisputable influence on consumers.
If businesses think of the power of consumer reviews over millennials, they will recognize what they've been missing out on. Older individuals are different though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
71% Of Millennials Browse Customer Reviews Of Expert Services
More than half of all individuals in need of an expert service turn to online reviews.
According to online reviews stats, 59% used online reviews to pick a lawyer or a medical professional.
Younger people (age 18-35) are a lot more inclined to work with a professional based upon online reviews. Only 19% of millennials will consider hiring a lawyer without any.
Source: Thomson Reuters
Favorable Reviews Encourage 68% Of Consumers To Choose A Local Business
Considering that the vast bulk of customers check out reviews, you would want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
More Than 4 Negative Reviews About A Business Or Product May Reduce Sales By 70 Percent
One negative review suffices for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
88% Of Executives View Reputation Risk As A Top Business Problem
Reputation management statistics indicate a company's reputation does not impact simply the clients. Prospective team members likewise look at scores and take a look at reviews.
Source: Deloitte