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88% Of Executives Regard Reputation Risk As A Leading Business Issue
Reputation management statistics show a business's reputation doesn't impact simply the clients. Potential team members likewise look at ratings and read reviews.
Source: Deloitte
91% Of Millennials Trust Online Reviews As Much As Friends And Family
Online review statistics position clients' reviews as the most trustworthy source of recommendations. Online reviews normally bring the exact same weight as advice from family and friends.
Source: Brightlocal
The Average Review Word Count Has Gotten 65% Shorter Since 2010
At the present time reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.
Source: Review Trackers
98 Percent Of Yelp's Website Visitors Bought From A Business They Discovered On The Website
Typically, 142 million customers visit Yelp on a monthly basis. This is as excellent a time as any if you have not claimed your free Yelp business page.
Source: RevLocal
61 Percent Of Local Businesses Have An Average Rating Of 4 Or 5 Stars
Typically 2 out of 3 companies have excellent and exceptional rankings. Just 5% of businesses have a rating listed below three stars.
Source: Brightlocal
Software Application Reviews Influence Over 98 Percent Of All Buyers
18 percent of software purchasers consider reviews to be a necessary factor in the purchase process. Software reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Clients
24% of US consumers consider reviews as 'incredibly influential'.
To illustrate the significance of online reviews and ratings, did you understand that 81% of customers will pay more for a product with reviews and those very same consumers are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
49% Of Consumers Consider The Number Of Online Reviews As An Important Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, but they consider their number and recency also.
The share of consumers, who pay attention to the variety of reviews is currently at 46%.
Source: Brightlocal
89% Of Customers Review A Companies Feedback To Reviews
Not only do many consumers check out the review replies, 30% of them value them highly. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
86 Percent Of Customers Would Think About Writing A Review For A Business
Your clients are your most important resource, and it's not just because of the money they invest at your business. If you give them an excellent experience, they will be willing to share it.
Source: Brightlocal
53% Of Customers Expect Businesses To Respond Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of client reviews remain without a reply. That's too bad, since those companies are losing consumers that way.
Source: Review Trackers
83% Of All Younger People Were Asked To Leave A Review Recently
Of those invited, 80% of customers did give a review. In general, companies have actually asked 66% of all customers to give a review on their company.
Source: Brightlocal
Half Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses
Younger people know the worth of being informed. User-generated material has an unassailable effect on consumers.
They will recognize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
74% Of Regional Companies Have At Least One Google Review
One review is far from sufficient to improve your website's SERP ranking.
Taking a look at online rankings data, we learnt that a company needs to have an average of 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
53% Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of Online Shopping.
Today's consumers are smart and desire the very best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista