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71% Of Millennials Search Customer Reviews Of Expert Services
Majority of all people in need of an expert service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to pick an attorney or a doctor.
Younger people (age 18-35) are a lot more likely to hire an expert based on online reviews. Only 19% of millennials will consider employing a legal representative without any.
Source: Thomson Reuters
30% Of Clients Feel Positive About A Business Which Answers Online Reviews
Staying connected with your consumers creates trust. Even something as simple as responding to their reviews and comments can make them feel valued.
As you might expect, customers who feel this way are going to spend more money with a business.
Source: Statuslabs
Reviews Posted On Twitter Can Help Increase Revenues By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the maker says. The reason, manufacturers' descriptions are essentially ads.
Source: Martech Zone
88% Of Executives Regard Reputation Risk As A Leading Business Concern
Reputation management stats indicate a company's reputation does not affect simply the consumers. Potential team members likewise look at rankings and take a look at reviews.
Source: Deloitte
A Lot Of Best Selling Items Have A Typical Ranking Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star ratings.
According to client rating statistics, conversion rates start to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
61 Percent Of Local Businesses Have A Typical Score Of 4 To 5 Stars
Generally two-thirds of companies have outstanding and great ratings. Only 5% of businesses have a rating listed below three stars.
Source: Brightlocal
73% Of Consumers Believe Written Reviews Are More Important Than Star And Number Ratings
Online review stats make it clear people aren't pleased with ratings alone.
Written reviews make the stats appear more authentic which is what the potential customers are looking for. Nearly a third of customers state composed reviews are the only function that makes them think the websites' reviews are relevant and beneficial.
Source: Fan and Fuel
American Shoppers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews
When people check out reviews, they focus on different aspects of the shopping experience. But according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of American consumers.
Source: Statista
When Buying Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Influential Factor
Statistics reveal that reviews were more effective than TV advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies question the integrity of online reviews. Nonetheless, they recognize the enormous effect user ratings have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.
Source: Career Arc