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77% Of Customers Would Certainly Give A Review If They Were Asked
More than a 35% would do it to advise others about their customer experience and 24% would undoubtedly direct their review to the business itself.
Over a 26% would be willing to leave a review to help other individuals with their choice making process.
Source: Podium
90 Percent Of Site Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals state about first impressions?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
If you do not have reviews on your website, consider asking your visitors to write one.
Source: Martech Zone
67% Of Consumers Claim Reviews Are A "Very Crucial" Factor When Picking A Service Provider
Reviews have a huge effect on their decision when customers have to select a solution provider.
Source: DemandGenReport
53 Percent Of Americans Consider Product Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's buyers are smart and desire the best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
61% Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars
Generally two-thirds of companies have good and exceptional scores. Just 5% of businesses have a rating below three stars.
Source: Brightlocal
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Negative Reviews Can Increase Conversion By Up To 85%
It sounds crazy, however negative reviews can be a positive driver for users to devote more time on your website. According to online review statistics, people devote more than five times as long on a website when they read negative reviews.
When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95% suspect censorship or fabricated reviews.
Source: Reevoo
When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Prominent Element
Statistics reveal that reviews were more effective than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
83% Of All Young Consumers Were Invited To Leave A Review Recently
Of those asked, 80% of consumers did post a review. Overall, companies have asked 66% of all consumers to leave a review on their business.
Source: Brightlocal
49% Of Consumers Consider The Number Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of consumers, who focus on the number of reviews is presently at 46%.
Source: Brightlocal
Fifty Percent Of All Of The Millennial's "Always" Read Online Reviews For Companies
Younger people understand the value of being informed. User-generated material has an unassailable influence on customers.
If businesses think of the power of customer reviews over millennials, they will recognize what they've been losing out on. Older people are various though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
The Average Review Word Count Has Actually Become 65% Shorter Since 2010
In recent years reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of tweet from twitter.
Source: Review Trackers
If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Utilize A Business
This stat is among many that highlight the value of online rankings. Now that news of client satisfaction travels this fast, keeping your clients delighted is more crucial than ever.
57 percent of customers have searched for business with more than four stars in 2018, which is up from 48 percent in 2017.
11 percent looked only for organizations with an ideal five star score.
Source: Brightlocal
98% Of Yelp's Visitors Bought From A Business They Discovered On The Website
Usually, 142 million customers visit Yelp each month. If you have not claimed your totally free Yelp business page, this is as excellent a time as any.
Source: RevLocal
Reviews Shared On Twitter Can Help Boost Online Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
Positive Reviews Encourage 68 Percent Of Consumers To Use Local Businesses
Given that the vast bulk of customers read reviews, you would want yours to be appealing to brand-new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal