If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Utilize A Company

This stat is one of many that highlight the significance of online rankings. Now that news of client complete satisfaction travels this quick, keeping your clients pleased is more crucial than ever.

57 percent of customers have actually searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Moreover, 11% looked only for businesses with a perfect five star ranking.

Source: Brightlocal

72 Percent Of Consumers Will Not Take Action Before They Read Some Reviews

Irrespective of how alluring your marketing is, you still require client reviews. There's no way around it. Consumers are still happy to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to buy a brand-new vehicle and there are a number of models which fit your requirements. How do you pick the very best one for you? Well, you read the reviews.

With the help of other people, you manage to decide on one that works for you. That's how favorable reviews transform customers into clients.

Source: Consumer Affairs

Consumers Checking Out Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done much faster. Therefore, buying decisions are made rapidly.

Online reviews are clearly convincing, yet marketers have not always come to appreciate the power of them.

Source: Martech Zone

Software Reviews Influence Over 98% Of All Purchasers

18 percent of software buyers consider reviews to be an important factor in the purchase process. Software reviews have no impact whatsoever on just 2% of customers. Two thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

89% Of Clients Read A Companies Responses To Reviews

Not only do most customers read the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

When Purchasing Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor

Data reveal that reviews were more effective than Television ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

77% Of Customers Do Not Rely On Reviews That Are Older Than Three Months

Customers don't care how good your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that companies need to be constantly requesting reviews.

Source: Statuslabs

Online Product Reviews About An Item Can Boost Its Conversion Rate By A Staggering 270 Percent

User review stats show the purchase possibility for a product with 5 reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who read client reviews, agree that it increases their buying confidence.

Companies utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista