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If They Were Asked, 77% Of Clients Would Most Likely Post A Review
More than a 35% would post a review to notify others about their client experience and 24% would probably direct their review to the business itself.
Over a 26% would want to give a review to assist other individuals with their decision making process.
Source: Podium
71% Of Millennials Browse Customer Reviews Of Professional Services
Majority of all people in need of an expert service turn to online reviews.
According to online reviews statistics, 59% used online reviews to choose a medical professional or a legal representative.
Younger people (age 18-35) are a lot more likely to employ a professional based upon online reviews. Only 19% of millennials will consider employing a legal representative without any.
Source: Thomson Reuters
95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Half Of All Of The Millennial's "Always" Read Online Reviews For Businesses
More youthful individuals understand the worth of being informed. User-generated content has an unassailable influence on consumers.
They will realize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older people are different though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions
Facebook is currently the most popular social network which can likewise influence our buying decisions.
According to social media reviews data, Facebook impacts the majority of users' purchase decisions.
If it has favorable reviews, Facebook reviews statistics reveal that 4 out of 5 users are more likely to trust a local business.
Source: RevLocal
More Than 4 Negative Reviews About A Business Or Product May Decrease Sales By 70%
One negative review suffices for 35% of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
91 Percent Of Millennials Depend On Online Reviews As Much As Friends And Family
Online review stats position clients' reviews as the most reliable source of recommendations. Online reviews typically bring the same weight as suggestions from loved ones.
Source: Brightlocal
63.6 Percent Of Consumers Visit Google To Check For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.
These online review statistics reveal the general popularity of a site can just presume when it pertains to trust.
Source: Review Trackers
Clients Could Spend 31% More With A Business That Has Terrific Reviews
Take notice of this statistic. The better other users describe your service or product, the more cash you can charge and consumer review statistics reveal to us exactly just how much more.
Source: Martech Zone
86 Percent Of Consumers Would Think About Composing A Review For A Business
Your clients are your most important resource, and it's not just because of the money they spend at your business. They will be willing to share it if you offer them a great experience.
Source: Brightlocal
61% Of Regional Businesses Have An Average Score Of 4 Or 5 Stars
Typically 2 out of 3 companies have excellent and great scores. Just 5% of businesses have a score below three stars.
Source: Brightlocal
Google Accounts For 57.5% Of All Reviews Around The Globe
Google is in the lead here, followed by Facebook as a distant second.
Here's the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
A Lot Of Best Selling Items Have An Average Rating Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star scores are suspicious. Someone always has a little a gripe. That's why it is abnormal to get perfect 5 star rankings. In some cases a lower rating really helps your overall score.
According to client rating stats, conversion rates start to decrease as scores rise above 4.7.
Source: Spiegel Research Center
The Average Review Length Has Actually Become 65% Shorter Since 2010
Currently reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of a tweet.
Source: Review Trackers
72 Percent Of Consumers Won't Take Action Unless They Check Out Some Reviews
Regardless of how attractive your marketing is, you still need customer reviews. There's no other way around it. Consumers are still happy to hear you out, however they rely on other people more.
Source: My Testimonial Engine
67% Of Consumers Suggest Reviews Are A "Extremely Important" Factor When Selecting A Solution Provider
Reviews have an enormous impact on their decision when clients have to pick a solution provider.
Source: DemandGenReport
Because They Want To Acquire A Product Or A Service And Want To Get The Facts About The Businesses Products And Services, 82% Of Customers Visit Review Websites.
Users come because they have actually currently formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal