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98% Of Yelp's Website Visitors Bought From A Business They Found On The Website
Usually, 142 million customers go to Yelp each month. This is as excellent a time as any if you haven't claimed your complimentary Yelp business page.
Source: RevLocal
Consumers Might Invest 31 Percent More With A Business That Has Fantastic Reviews
Take notice of this fact. The better other users describe your services or product, the more money you can charge and customer review stats reveal to us precisely how much more.
Source: Martech Zone
One-half Of All Millennial's "Always" Check Out Online Reviews For Companies
Younger people understand the value of being informed. User-generated content has an indisputable impact on customers.
They will realize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are various though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies doubt the integrity of online reviews. Nevertheless, they understand the massive impact user ratings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.
Source: Career Arc
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of American Consumers
24% of US consumers consider reviews as 'exceptionally influential'.
To show the value of online reviews and scores, did you know that 81% of customers will pay more for a product with reviews and those very same clients are also going to accept slower shipping times for such products.
Source: Turntonetworks
61 Percent Of Local Businesses Have An Average Score Of 4 Or 5 Stars
Typically two-thirds of businesses have excellent and awesome ratings. Just 5% of businesses have a score below 3 stars.
Source: Brightlocal
83% Of Consumers Do Not Rely On Advertising
The conventional channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust ads choose to take notice of consumers' suggestions online.
Source: Statuslabs
The Average Review Word Count Has Actually Gotten 65% Shorter Since 2010
As of late reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a tweet.
Source: Review Trackers
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you wish to purchase a new vehicle and there are numerous models which fit your requirements. How do you select the very best one for you? Well, you read online reviews.
With the help of other customers, you manage to pick one that works for you. That's how favorable reviews transform consumers into clients.
Source: Consumer Affairs
People Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users
Mobile users prefer to get things done quicker. For that reason, buying choices are made rapidly.
Online reviews are undoubtedly persuasive, yet marketers have not always come to appreciate the power of them.
Source: Martech Zone
60 Percent Of Consumers Check Out Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store shopping is influenced considerably by blogs and reviews on social media. With men being two times as likely to be influenced than ladies.
Reviews and ranking data show people value the opinion of peers more than any other content.
Source: Collective Bias
Most Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they've visited a supplier. Online review trends show people choose to comment if they had a positive experience, rather than a negative or average one.
Source: Brightlocal
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Just 6 Percent Of Consumers Do Not Rely On Client Reviews At All
According to consumer review stats, a massive 19% of customers always trust online reviews and never ever a make a purchase without checking out reviews first.
Source: Statista
71% Of Millennials Search Consumer Reviews Of Expert Services
More than half of all individuals in need of an expert service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to select a lawyer or a physician.
Young people (age 18-35) are a lot more likely to hire an expert based upon online reviews. Only 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
Positive Reviews Encourage 68 Percent Of Consumers To Use Local Businesses
Considering that the huge majority of customers check out reviews, you'd want yours to be appealing to new consumers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
77% Of Users Don't Trust Reviews That Are Older Than 3 Months
Clients don't care how good your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.
Consumers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that businesses need to be constantly requesting reviews.
Source: Statuslabs