89% Of Clients Choose To Read Reviews On Their Mobile Devices

Be it via an app or a mobile web browser, most people prefer to read reviews on their phones.

Source: Statista

Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is presently the most popular social network which can also affect our purchasing preferences.

According to social reviews statistics, Facebook affects over half of users' purchase decisions.

If it has positive reviews, Facebook reviews stats expose that 4 out of 5 users are more likely to trust a local business.

Source: RevLocal

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Many Best Selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everyone pleased, which is why perfect 5 star rankings are suspicious. Someone always has a bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. Sometimes a lower score actually helps your overall rating.

According to client rating statistics, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the huge effect user scores have on their business. Unfavorable customer or employee reviews can influence 90% of job seekers.

Source: Career Arc

83% Of Customers Do Not Rely On Advertising

The traditional channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust advertisements pick to focus on consumers' recommendations online.

Source: Statuslabs

72 Percent Of Clients Won't Take Action Unless They Read Some Reviews

Irrespective of how enticing your marketing is, you still require client reviews. There is no other way around it. Clients are still going to hear you out, but they trust other people more.

Source: My Testimonial Engine

71% Of Millennials Search Consumer Reviews Of Professional Services

Majority of all people in need of an expert service rely on online reviews.

According to online reviews data, 59% utilized online reviews to choose a legal representative or a medical professional.

Younger people (age 18-35) are much more likely to employ an expert based upon online reviews. Just 19% of millennials will think about employing an attorney without any.

Source: Thomson Reuters

Only 6 Percent Of Customers Don't Trust Client Reviews At All

According to client review data, a massive 19% of consumers constantly trust online reviews and never a make a purchase without reading reviews.

Source: Statista

Half Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses

More youthful individuals know the worth of being informed. User-generated content has an indisputable impact on consumers.

They will realize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older people are various though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

53 Percent Of Americans Consider Product Reviews And Scores As The Most Essential Part Of Online Shopping.

Today's buyers are smart and desire the best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the buying decision.

Source: Statista

Clients Might Spend 31% More With A Business That Has Fantastic Reviews

Focus on this fact. The better other users describe your product or service, the more cash you can charge and customer review statistics show us precisely how much more.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company

The star score is the first thing customers see. Still, users pay attention to other factors as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of United States consumers.

Source: Statista

77% Of Buyers Don't Rely On Reviews That Are Older Than Three Months

Customers don't care how good your product or service was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that businesses ought to be continuously asking for reviews.

Source: Statuslabs

53% Of Customers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats show that 63% of client reviews remain without a reply. That's too bad, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

Favorable Reviews Motivate 68% Of Consumers To Choose Local Businesses

Because the vast majority of consumers check out reviews, you would want yours to be appealing to new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal