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95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they check out reviews 'always' or 'very often'.
Source: Trust You
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of United States Consumers
24% of US shoppers consider reviews as 'incredibly influential'.
To highlight the value of online reviews and scores, did you understand that 81 percent of consumers will pay more for an item with reviews and those very same consumers are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
98 Percent Of Yelp's Visitors Purchased From A Business They Found On The Website
Usually, 142 million customers go to Yelp every month. This is as excellent a time as any if you haven't declared your totally free Yelp business page.
Source: RevLocal
53% Of Customers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review stats prove that 63% of consumer reviews stay without a response. That's regrettable, because those companies are losing consumers that way.
Source: Review Trackers
Google Represents 57.5% Of All Reviews World Wide
Google is in the lead here, followed by Facebook as a far-off second.
Here's the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
Only 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a remarkably low number of businesses actually utilize them.
Although we now understand why customer reviews are so effective, the majority of businesses apparently do not.
Source: LsaInsider
Clients Could Spend 31% More With A Business That Has Fantastic Reviews
Focus on this fact. The more detailed other users explain your service or product, the more money you can charge and consumer review stats reveal to us precisely just how much more.
Source: Martech Zone
Reviews Shared On Twitter Can Increase Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
95% Of Unhappy Customers Will Go Back To A Business If A Business Takes Care Of Problems Rapidly And Efficiently
Clients don't expect you to be perfect. When things go wrong, they do anticipate you to fix things. If there is nothing else a company can do to resolve a problem, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
77% Of Individuals Do Not Trust Reviews That Are Older Than Three Months
Customers don't care how great your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.
It is for this reason that companies should to be constantly requesting reviews.
Source: Statuslabs
52% Of Customers Rely On A Product More If It Has Unfavorable Reviews As Well
We already touched upon the positive and negative reviews and their effect on consumers. However, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are positive. Customers anticipate to see some unfavorable reviews.
Source: Capterra
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of companies doubt the integrity of online reviews. Nevertheless, they realize the huge effect user ratings have on their business. Undesirable customer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
74 Percent Of Local Businesses Have At A Minimum, One Google Review
One review is far from enough to enhance your site's SERP ranking.
Looking at online rankings data, we found out that a business requires to have at least 40 reviews before people "Award" it with a star.
Source: Brightlocal
72% Of Clients Will Not Take Action Unless They Check Out Some Reviews
Regardless of how enticing your marketing is, you still need client reviews. There's no other way around it. Clients are still going to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
Due To The Fact That They Want To Buy A Service Or A Product And Want To Get The Truth About The Businesses Items And Services, 82% Of Consumers Check Out Review Sites.
Review sites are places that people go to get the truth about a product, service or business . Users come due to the fact that they have currently formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal