Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Clients

24% of US buyers consider reviews as 'very influential'.

To illustrate the importance of online reviews and ratings, did you know that 81 percent of consumers will pay more for a product with reviews and those same customers are also ready to accept slower shipping times for such products.

Source: Turntonetworks

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews

Online review stats show that 63% of client reviews remain without a response. That's too bad, because those businesses are losing customers that way.

Source: Review Trackers

60 Percent Of Customers Seek Advice From Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With men being two times as likely to be influenced than ladies.

Reviews and ranking stats reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias

95% Of Unsatisfied Consumers Will Return To A Business If A Business Deals With Issues Quickly And Effectively

Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to remedy things. If there is absolutely nothing else a business can do to solve a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company

The star ranking is the first thing consumers see. Still, users focus on other elements as well, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of USA consumers.

Source: Statista

83 Percent Of Consumers Don't Trust Advertising

The conventional channels to reach consumers aren't as prominent as they utilized to be. A lot of users who no longer trust ads select to focus on customers' recommendations online.

Source: Statuslabs

73 Percent Of Consumers Think Client Reviews Are More Important Than Star And Number Scores

Online review data make it clear individuals aren't pleased with ratings alone.

Written reviews make the statistics appear more genuine which is what the potential clients are looking for. Nearly a third of consumers say composed reviews are the only feature that makes them think the websites' reviews are useful and appropriate.

Source: Fan and Fuel

82 Percent Of Customers Go To Review Websites Due To The Fact That They Wish To Acquire A Product Or A Service And Wish To Get The Truth About The Businesses Services And Products.

Users come due to the fact that they have actually already formed a purchase decision. The majority of them (89 percent) buy within a week of their visit.

Source: RevLocal

Only 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of businesses in fact make use of them.

Although we now know why consumer reviews are so powerful, many businesses apparently do not.

Source: LsaInsider

Favorable Reviews Motivate 68 Percent Of Consumers To Choose A Local Business

Considering that the large bulk of consumers check out reviews, you would want yours to be appealing to brand-new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

89% Of Shoppers Want To Read Reviews On Their Smartphones

Be it by means of an app or a mobile web browser, consumers choose to read reviews on their mobile phones.

Source: Statista

86 Percent Of Customers Would Consider Composing A Review For A Business

Your consumers are your most important resource, and it's not just because of the money they spend at your business. If you give them a good experience, they will want to share it.

Source: Brightlocal

If They Were Asked, 77% Of Consumers Would Probably Leave A Review

More than a 35% would do it to notify others about their client encounter and 24% would rather direct their review to the business itself.

Over a 26% would want to submit a review to help other individuals with their choice making process.

Source: Podium

70 Percent Of Customers Need To Read At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Most people check out much more reviews to get a clear view of how the business is actually doing. Don't depend upon that fact alone.

Source: Brightlocal

72 Percent Of Consumers Won't Take Action Before They Read Some Reviews

Irrespective of how attractive your marketing is, you still need consumer reviews. There's no other way around it. Customers are still happy to hear you out, however they rely on other people more.

Source: My Testimonial Engine

Just 6 Percent Of Customers Don't Trust Client Reviews At All

According to customer review stats, a whopping 19 percent of consumers always rely on online reviews and never ever a purchase without checking out reviews first.

Source: Statista