30% Of Customers Feel Positive About A Business Which Answers Online Reviews

Communicating with your consumers builds their trust. Even something easy like responding to their remarks and reviews can make them feel valued.

As you might expect, customers who feel this way are happy to invest more money with a company.

Source: Statuslabs

The Majority Of Best-selling Items Have An Average Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star scores.

According to client rating statistics, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

Over Half Of Shoppers Aged 25 To 34 Submitted Reviews

According to Statista, the younger generations are apparently the more vocal ones.

Source: Statista

83 Percent Of Clients Do Not Rely On Advertising

The traditional channels to reach consumers aren't as influential as they utilized to be. A lot of users who no longer trust ads select to pay attention to clients' suggestions online.

Source: Statuslabs

67% Of Consumers Admit Reviews Are A "Very Important" Factor When Picking A Solution Provider

When clients have to select a service provider, reviews have a massive impact on their decision.

Source: DemandGenReport

90% Of Site Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals state about impressions, right?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

Consider asking your visitors to compose one if you do not have reviews on your site.

Source: Martech Zone

53% Of Consumers Anticipate Companies To Respond Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of client reviews remain without a reply. That's too bad, because those companies are losing consumers that way.

Source: Review Trackers

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

53% Of Americans Consider Item Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and desire the very best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

Fifty Percent Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses

Younger people understand the value of being informed. User-generated content has an unassailable effect on customers.

If businesses stop to consider the power of customer reviews over millennials, they will understand what they've been missing out on. Older people are various though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

Favorable Reviews Motivate 68 Percent Of Customers To Use A Local Business

Given that the vast majority of consumers check out reviews, you would want yours to be appealing to brand-new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of US Customers

24% of US shoppers consider reviews as 'incredibly influential'.

To illustrate the value of online reviews and scores, did you understand that 81 percent of consumers will pay more for a product with reviews and those exact same clients are also happy to accept slower shipping times for such products.

Source: Turntonetworks

83% Of All Younger Consumers Were Invited To Leave A Review Recently

Of those asked, 80% of customers did give a review. In general, businesses have asked 66% of all customers to leave a review on their business.

Source: Brightlocal

Reviews Posted On Twitter Can Grow Revenues By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

60% Of Customers Consult Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With men being twice as likely to be affected than women.

Reviews and score statistics show individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

When Buying Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Influential Aspect

Stats reveal that reviews were more helpful than Television ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

The Typical Review Length Has Become 65% Much Shorter Since 2010

Currently reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a tweet.

Source: Review Trackers