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98% Of Yelp's Visitors Bought From A Business They Discovered On The Website
Generally, 142 million consumers visit Yelp monthly. This is as good a time as any if you haven't claimed your complimentary Yelp business page.
Source: RevLocal
71% Of Millennials Search Customer Reviews Of Expert Services
Over half of all individuals in need of a professional service rely on online reviews.
According to online reviews stats, 59% used online reviews to select a legal representative or a medical professional.
Young people (age 18-35) are a lot more inclined to hire a professional based upon online reviews. Only 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
A Lot Of Best-selling Products Have An Average Ranking Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star rankings.
According to client rating stats, conversion rates begin to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read consumer reviews, concur that it increases their purchasing confidence.
Companies use the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Just 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the major review platforms are free, a remarkably low number of businesses in fact use them.
Although we now know why customer reviews are so powerful, a lot of businesses obviously don't.
Source: LsaInsider
Reviews Published On Twitter Can Increase Revenues By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
61% Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars
Generally 2 out of 3 businesses have excellent and good rankings. Only 5% of companies have a score listed below 3 stars.
Source: Brightlocal
73 Percent Of Customers Think Written Reviews Are More Crucial Than Star And Number Ratings
Online review statistics make it clear people aren't satisfied with scores alone.
Written reviews make the statistics appear more authentic which is what the would-be clients are searching for. Practically a 3rd of customers say written reviews are the only function that makes them think the websites' reviews are beneficial and appropriate.
Source: Fan and Fuel
Only 6% Of Consumers Don't Trust Consumer Reviews At All
According to consumer review data, a tremendous 19 percent of customers constantly rely on online reviews and never a make a purchase without reading reviews.
Source: Statista
Online Product Reviews About A Product Can Boost Its Conversion Rate By A Whopping 270 Percent
User review statistics reveal the purchase possibility for a product with 5 reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
More Than 4 Negative Reviews About A Business Or Service May Decrease Sales By 70 Percent
One negative review is enough for 35% of a site's visitors to decide not to buy. Three negative reviews can cost a business 59 percent less sales.
Of course, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies question the integrity of online reviews. Nevertheless, they understand the enormous impact user scores have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.
Source: Career Arc
Many Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they've visited a vendor. Online review trends reveal people prefer to comment if they had a favorable experience, rather than a unfavorable or average one.
Source: Brightlocal