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91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies doubt the integrity of online reviews. However, they understand the enormous effect user rankings have on their business. Undesirable consumer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Online Product Reviews About A Product Can Increase Its Conversion Rate By A Staggering 270 Percent
User review stats show the purchase likelihood for a product with five reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center
Software Application Reviews Influence Over 98 Percent Of All Buyers
18% of software buyers consider reviews to be a necessary factor in the purchase process. Software reviews have no impact whatsoever on only 2 percent of consumers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
Reviews Posted On Twitter Can Grow Revenues By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
83% Of All Young Consumers Were Asked To Submit A Review Recently
Of those asked, 80% of clients did leave a review. In general, businesses have asked 66% of all clients to give a review on their company.
Source: Brightlocal
30% Of Customers Feel Favorable To A Business Which Responds To Online Reviews
Communicating with your customers creates trust. Even something as simple as reacting to their reviews and remarks can make them feel appreciated.
As you might anticipate, clients who feel this way are more willing to spend more cash with a business.
Source: Statuslabs
49% Of Consumers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of consumers, who take notice of the variety of reviews is presently at 46 percent.
Source: Brightlocal
63.6 Percent Of Customers Check Out Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review statistics show the general popularity of a site can just go so far.
Source: Review Trackers
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company
The star ranking is the first thing customers see. Still, users take note of other aspects as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of USA customers.
Source: Statista
53% Of Customers Expect Companies To Reply Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of customer reviews remain without a reaction. That's too bad, because those businesses are losing clients that way.
Source: Review Trackers
91 Percent Of Millennials Have Confidence In Online Reviews As Much As Friends And Family
Online review statistics position clients' reviews as the most trustworthy source of suggestions. Online reviews normally bring the same weight as suggestions from friends and family.
Source: Brightlocal
71% Of Millennials Search Consumer Reviews Of Professional Services
Majority of all people in need of an expert service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to pick a doctor or an attorney.
Young people (age 18-35) are a lot more likely to employ an expert based on online reviews. Only 19% of millennials will consider employing a lawyer without any.
Source: Thomson Reuters
Google Represents 57.5 Percent Of All Reviews World Wide
Google is in the lead here, followed by Facebook as a remote second.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
Unfavorable Reviews Can Improve Conversion By As Much As 85%
It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your site. According to online review stats, people spend more than 5 times as long on a website when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
Favorable Reviews Motivate 68% Of Customers To Use A Local Business
Since the vast bulk of consumers check out reviews, you would want yours to be appealing to brand-new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Customers Might Spend 31% More With A Business That Has Great Reviews
Take notice of this statistic. The better other users explain your product and services, the more cash you can charge and customer review statistics reveal to us exactly how much more.
Source: Martech Zone
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of USA Customers
24% of US consumers consider reviews as 'very influential'.
To show the significance of online reviews and scores, did you understand that 81 percent of customers will pay more for a product with reviews and those same customers are also going to accept slower shipping times for such products.
Source: Turntonetworks