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86% Of Customers Would Consider Writing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the money they invest at your business. They will be ready to share it if you give them an excellent experience.
Source: Brightlocal
30% Of Customers Feel Favorable To A Business Which Reacts To Online Reviews
Communicating with your consumers builds their trust. Even something easy like responding to their reviews and comments can make them feel appreciated.
As you may anticipate, clients who feel this way are more willing to spend more cash with a company.
Source: Statuslabs
Software Application Reviews Impact Over 98% Of All Buyers
18 percent of software application purchasers consider reviews to be an important factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
83% Of All Younger Customers Were Invited To Submit A Review Recently
Of those asked, 80% of customers did leave a review. Overall, businesses have actually asked 66% of all clients to give a review on their company.
Source: Brightlocal
Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals opinions before they ever trust what the maker says. The reason, manufacturers' descriptions are essentially advertisements.
Source: Martech Zone
53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews
Online review stats clarify that 63% of client reviews remain without a reply. That's regrettable, since those companies are losing clients that way.
Source: Review Trackers
Reviews Published On Twitter Can Grow Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
63.6 Percent Of Consumers Visit Google To Read Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.
When it comes to trust, these online review statistics show the general appeal of a website can just go so far.
Source: Review Trackers
95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
74 Percent Of Local Businesses Have At A Minimum, One Google Review
One review is far from adequate to improve your website's SERP ranking.
Looking at online ratings statistics, we learnt that a business needs to have approximately 40 reviews before people "Award" it with a star.
Source: Brightlocal
88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics
Statistics reveal that reviews were more effective than Television advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
More Than 4 Negative Reviews About A Company Or Product Might Reduce Sales By 70%
One negative review suffices for 35% of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
72 Percent Of Consumers Will Not Take Action Unless They Read Some Reviews
Irrespective of how appealing your marketing is, you still require client reviews. There is no way around it. Clients are still ready to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
70% Of Consumers Choose To Find Out About A Business Via Reviews And Posts, Rather Than Ads
Advertisements are all well and good, however it deserves trying a different approach also. Reviews are without a doubt the best way to discover the truth about a product or service.
Source: Statuslabs
Just 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are totally free, a remarkably low number of companies actually make use of them.
Although we now know why consumer reviews are so powerful, many businesses obviously do not.
Source: LsaInsider
A One Star Increase In Ranking Can Lead To A 5% To 9% Boost In Business Revenue
Businesses that treat customers honorably normally succeed, review sites help make certain of that.
Source: Statuslabs
15% Of People Do Not Trust Businesses Without Any Online Reviews
No trust indicates no interactions. 15% of potential consumers won't even think about doing business with a business they can't find opinions about.
Source: Statuslabs
Just 6 Percent Of Consumers Don't Trust Client Reviews At All
According to client review data, a whopping 19 percent of consumers constantly trust online reviews and never a make a purchase without reading reviews.
Source: Statista