77% Of Buyers Do Not Trust Reviews That Are Older Than 3 Months

Clients don't care how excellent your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that companies need to be continuously requesting reviews.

Source: Statuslabs

86 Percent Of Consumers Would Think About Composing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the cash they spend at your business. They will be willing to share it if you offer them a good experience.

Source: Brightlocal

91% Of Millennials Rely On Online Reviews As Much As Friends And Family

Online review stats place consumers' reviews as the most trustworthy source of recommendations. Online reviews generally carry the same weight as recommendations from friends and family.

Source: Brightlocal

30% Of Customers Feel Comfortable With A Company Which Reacts To Online Reviews

Staying connected with your clients develops trust. Even something as simple as reacting to their comments and reviews can make them feel appreciated.

As you may expect, customers who feel this way are going to spend more money with a business.

Source: Statuslabs

A Lot Of Best Selling Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to client rating statistics, conversion rates start to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

Majority Of Consumers Won't Use An Organisation If It Has Less Than A 4 Star Score

This stat is one of lots of that highlight the value of online ratings. Now that news of consumer satisfaction travels this quick, keeping your consumers happy is more vital than ever.

57% of customers have actually looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

Moreover, 11% looked only for companies with a perfect five star ranking.

Source: Brightlocal

Reviews Shared On Twitter Can Help Increase Online Sales By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

98% Of Yelp's Visitors Bought From A Business They Discovered On The Website

Normally, 142 million customers visit Yelp monthly. This is as good a time as any if you have not declared your totally free Yelp business page.

Source: RevLocal

67% Of Customers Admit Reviews Are A "Very Crucial" Factor When Choosing A Service Provider

When customers need to choose a service provider, reviews have an enormous effect on their decision.

Source: DemandGenReport

Online Product Reviews About A Product Can Raise Its Conversion Rate By More Than 270 Percent

User review stats reveal the purchase likelihood for an item with five reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

70% Of Consumers Choose To Discover A Business Via Short Articles And Reviews, Instead Of Ads

Advertisements are all well and good, however it's worth attempting a different approach as well. Reviews are by far the very best method to find the truth about a product or service.

Source: Statuslabs

If A Company Makes An Effort To Resolve Problems Rapidly And Effectively, 95% Of Dissatisfied Clients Will Return To A Business

Clients don't expect you to be perfect. They do expect you to deal with things when they go wrong. If there's absolutely nothing else a business can do to solve a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Favorable Reviews Motivate 68% Of Consumers To Choose A Local Business

Since the huge majority of customers check out reviews, you'd want yours to be inviting to brand-new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

83% Of Clients Don't Trust Advertising

The standard channels to reach customers aren't as influential as they utilized to be. A lot of users who no longer trust advertisements choose to pay attention to clients' suggestions online.

Source: Statuslabs

72 Percent Of Customers Will Not Take Action Before They Read Some Reviews

Irrespective of how enticing your marketing is, you still need consumer reviews. There's no way around it. Consumers are still going to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

If They Were Asked, 77% Of Customers Would Probably Submit A Review

More than a 35% would leave a review to notify others about their client encounter and 24% would definitely direct their review to the business itself.

Over a 26% would be willing to post a review to assist other people with their decision making process.

Source: Podium

Only 44 Percent Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of businesses in fact utilize them.

Although we now understand why consumer reviews are so effective, many businesses obviously don't.

Source: LsaInsider

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of US Customers

24% of US consumers consider reviews as 'exceptionally influential'.

To illustrate the significance of online reviews and scores, did you understand that 81% of consumers will pay more for an item with reviews and those very same clients are also ready to accept slower shipping times for such products.

Source: Turntonetworks