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70 Percent Of Customers Choose To Discover A Business Through Posts And Reviews, Instead Of Ads
Ads are all well and good, but it's worth attempting a different approach as well. Reviews are without a doubt the very best way to find the truth about a service or product.
Source: Statuslabs
61 Percent Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars
Overall two-thirds of companies have exceptional and good ratings. Only 5% of companies have a ranking listed below 3 stars.
Source: Brightlocal
70% Of Customers Need To Check Out At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. Most people check out much more reviews to get a better idea of how the business is really doing. Do not depend on that figure alone.
Source: Brightlocal
53% Of Consumers Anticipate Businesses To Respond Within A Week To Negative Reviews
Online review statistics prove that 63% of consumer reviews stay without a response. That's too bad, since those companies are losing consumers that way.
Source: Review Trackers
More Than Half Of Consumers Will Not Use A Company If It Has Less Than A 4 Star Rating
This stat is among numerous that illustrate the importance of online ratings. Now that news of consumer satisfaction travels this fast, keeping your consumers delighted is more vital than ever.
57% of customers have looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
11 percent looked just for companies with a perfect five star score.
Source: Brightlocal
98% Of Yelp's Browsers Bought From A Business They Found On The Website
Generally, 142 million customers check out Yelp each month. This is as good a time as any if you haven't declared your totally free Yelp business page.
Source: RevLocal
A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review stats show user-generated material can do miracles in terms of conversions.
A single review can have a huge impact on your business.
A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can offer an astonishing 44% boost.
Source: RevLocal
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of businesses question the integrity of online reviews. However, they understand the huge effect user scores have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Only 6% Of Consumers Do Not Trust Consumer Reviews At All
According to customer review stats, a tremendous 19 percent of consumers always trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista
The Typical Review Length Has Become 65% Much Shorter Since 2010
Presently reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of tweet from twitter.
Source: Review Trackers
15 Percent Of People Do Not Trust Businesses With No Online Reviews
No trust implies no interactions. 15% of possible clients will not even think about working with a company they can't find opinions about.
Source: Statuslabs
30% Of Clients Feel Favorable To A Business Which Answers Online Reviews
Keeping in touch with your clients develops trust. Even something easy like responding to their reviews and remarks can make them feel appreciated.
As you might expect, clients who feel this way are ready to invest more money with a business.
Source: Statuslabs
73% Of Consumers Think Written Reviews Are More Important Than Star And Number Ratings
Online review stats make it clear individuals aren't pleased with ratings alone.
Customer reviews make the stats appear more genuine which is what the prospective clients are looking for. Almost a third of consumers say written reviews are the only function that makes them believe the websites' reviews are beneficial and pertinent.
Source: Fan and Fuel