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67% Of Consumers Suggest Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider
When consumers need to select a solution provider, reviews have a huge impact on their decision.
Source: DemandGenReport
Many Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a average or unfavorable one.
Source: Brightlocal
71% Of Millennials Browse Customer Reviews Of Professional Services
More than half of all individuals in need of a professional service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to choose a lawyer or a physician.
Younger people (age 18-35) are much more likely to hire a professional based upon online reviews. Only 19% of millennials will think about hiring an attorney without any.
Source: Thomson Reuters
70% Of Customers Need To Check Out At Least 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Many people read many more reviews to get an idea of how business is actually doing. Don't depend on that fact alone.
Source: Brightlocal
Software Reviews Influence Over 98% Of All Buyers
18% of software buyers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
74% Of Local Companies Have At Least 1 Google Review
One review is far from adequate to enhance your website's SERP ranking.
Taking a look at online rankings stats, we learnt that a company requires to have at least 40 reviews before customers "Award" it with a star.
Source: Brightlocal
83% Of All Younger Clients Were Invited To Give A Review Recently
Of those invited, 80% of customers did give a review. In general, businesses have asked 66% of all consumers to leave a review on their company.
Source: Brightlocal
98% Of Yelp's Visitors Purchased From A Business They Discovered On The Website
Typically, 142 million consumers visit Yelp each month. If you have not declared your free Yelp business page, this is as excellent a time as any.
Source: RevLocal
The Typical Review Length Has Actually Gotten 65% Shorter Since 2010
In recent years reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of tweet from twitter.
Source: Review Trackers
86 Percent Of Customers Would Think About Composing A Review For A Business
Your consumers are your most important resource, and it's not only because of the money they invest at your business. They will be prepared to share it if you give them a good experience.
Source: Brightlocal
Majority Of Consumers Won't Utilize A Company If It Has Less Than A 4 Star Ranking
This stat is among many that show the importance of online ratings. Now that news of consumer complete satisfaction travels this fast, keeping your customers delighted is more important than ever.
57% of consumers have actually looked for business with more than 4 stars in 2018, which is up from 48% in 2017.
Moreover, 11 percent looked just for companies with a perfect five star ranking.
Source: Brightlocal
83% Of Consumers Do Not Trust Advertising
The traditional channels to reach customers aren't as prominent as they utilized to be. Most users who no longer trust ads choose to focus on consumers' recommendations online.
Source: Statuslabs