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Online Item Reviews About A Product Can Boost Its Conversion Rate By More Than 270%
User review stats show the purchase possibility for a product with 5 reviews is 270 percent higher than the same product without reviews.
Source: Spiegel Research Center
86% Of Consumers Would Think About Composing A Review For A Business
Your customers are your most important resource, and it's not only because of the money they spend at your business. If you give them a great experience, they will want to share it.
Source: Brightlocal
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of American Consumers
24% of US buyers consider reviews as 'extremely influential'.
To illustrate the value of online reviews and scores, did you understand that 81% of customers will pay more for an item with reviews and those exact same customers are also willing to accept slower shipping times for such items.
Source: Turntonetworks
Reviews Shared On Twitter Can Boost Revenues By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
Favorable Reviews Encourage 68 Percent Of Customers To Use A Local Business
Because the vast bulk of consumers check out reviews, you'd want yours to be enticing to brand-new consumers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
53% Of Consumers Anticipate Companies To Respond Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of consumer reviews stay without a reply. That's regrettable, because those businesses are losing clients that way.
Source: Review Trackers
If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Utilize A Service
This stat is among numerous that show the value of online rankings. Now that news of client complete satisfaction travels this fast, keeping your consumers pleased is more crucial than ever.
57 percent of consumers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.
Moreover, 11 percent looked just for services with a perfect five star rating.
Source: Brightlocal
The Average Review Word Count Has Gotten 65% Shorter Since 2010
These days reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet from twitter.
Source: Review Trackers
88% Of Executives View Reputation Risk As A Top Business Concern
Reputation management stats indicate a business's reputation does not affect just the consumers. Prospective team members also take a look at rankings and read reviews.
Source: Deloitte
98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Site
Typically, 142 million consumers go to Yelp monthly. If you have not declared your complimentary Yelp business page, this is as great a time as any.
Source: RevLocal
Half Of All Millennial's "Always" Check Out Online Reviews For Companies
Younger individuals understand the worth of being informed. User-generated material has an unassailable impact on consumers.
If businesses stop to consider the power of customer reviews over millennials, they will understand what they've been losing out on. Older people are various though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
US Buyers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews
They focus on various elements of the shopping experience when individuals read reviews. But according to online review stats, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of US clients.
Source: Statista
Software Application Reviews Impact Over 98% Of All Purchasers
18% of software buyers consider reviews to be a vital factor in the purchase procedure. Software reviews have no impact whatsoever on just 2 percent of customers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra