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The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010
Recently reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of a tweet.
Source: Review Trackers
If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More
We already discussed the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are positive. People expect to see some unfavorable reviews.
Source: Capterra
77% Of Consumers Would Likely Post A Review If They Were Asked
More than a 35% would post a review to educate others about their customer experience and 24% would definitely direct their review to the business itself.
Over a 26% would want to submit a review to assist other people with their decision making process.
Source: Podium
60% Of Customers Check Out Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store shopping is affected substantially by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.
Reviews and ranking data reveal people value the opinion of peers more than any other content.
Source: Collective Bias
71% Of Millennials Search Consumer Reviews Of Professional Services
More than half of all people in need of a professional service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to choose a doctor or an attorney.
Young people (age 18-35) are much more likely to employ an expert based on online reviews. Just 19% of millennials will consider hiring an attorney without any.
Source: Thomson Reuters
Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you want to buy a brand-new vehicle and there are numerous models which fit your requirements. How do you choose the very best one for you? Well, you read the reviews.
With the help of other customers, you quickly pick one that works for you. That's how positive reviews transform customers into consumers.
Source: Consumer Affairs
15% Of Visitors Don't Trust Businesses Without Having Online Reviews
No trust means no interactions. 15% of potential customers will not even think about doing business with a business they can't find viewpoints about.
Source: Statuslabs
72% Of Consumers Won't Take Action Before They Read Some Reviews
No matter how alluring your marketing is, you still require consumer reviews. There is no way around it. Customers are still going to hear you out, but they rely on other people more.
Source: My Testimonial Engine
83% Of Consumers Don't Trust Advertising
The standard channels to reach customers aren't as influential as they utilized to be. Many users who no longer trust advertisements pick to focus on clients' suggestions online.
Source: Statuslabs
77% Of Consumers Don't Rely On Reviews That Are Older Than Three Months
Clients don't care how great your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that businesses should to be constantly requesting reviews.
Source: Statuslabs
64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who check out consumer reviews, agree that it increases their buying confidence.
Companies utilize the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
90% Of Site Visitors Need Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals state about first impressions, right?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of US Customers
24% of US buyers consider reviews as 'very influential'.
To highlight the value of online reviews and scores, did you understand that 81 percent of consumers will pay more for a product with reviews and those same consumers are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks
89% Of Consumers Browse A Businesses Reactions To Reviews
Not only do the majority of shoppers read the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.
Source: Brightlocal
61% Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars
Typically two thirds of companies have excellent and awesome rankings. Just 5% of companies have a ranking listed below three stars.
Source: Brightlocal
Just 6 Percent Of Consumers Don't Trust Consumer Reviews At All
According to consumer review statistics, a tremendous 19% of consumers always rely on online reviews and never a make a purchase without reading reviews.
Source: Statista
Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions
Facebook is presently the most popular social media which can likewise affect our buying decisions.
According to social media reviews data, Facebook impacts the majority of users' purchase decisions.
If it has favorable reviews, Facebook reviews statistics expose that four out of five users are most likely to trust a local business.
Source: RevLocal