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USA Buyers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews
When people read reviews, they concentrate on different aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of USA clients.
Source: Statista
Software Application Reviews Influence Over 98 Percent Of All Buyers
18% of software buyers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they check out reviews 'constantly' or 'really often'.
Source: Trust You
Half Of All Of The Millennial's "Always" Read Online Reviews For Companies
Younger people understand the value of being informed. User-generated content has an indisputable effect on customers.
If businesses think of the power of client reviews over millennials, they will understand what they've been missing out on. Older individuals are various though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you want to buy a brand-new vehicle and there are a number of models which fit your criteria. How do you select the best one for you? Well, you read online reviews.
With the help of other customers, you manage to select one that works for you. That's how positive reviews convert consumers into consumers.
Source: Consumer Affairs
More Than Four Negative Reviews About A Business Or Service May Decrease Sales By 70 Percent
One negative review suffices for 35 percent of a website's visitors to decide not to buy. Three negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
89% Of Clients Read A Businesses Reactions To Reviews
Not only do a lot of shoppers check out the review replies, 30% of them highly value them. Practically 96% read the replies to their own reviews.
Source: Brightlocal
Consumers Could Spend 31 Percent More With A Business That Has Great Reviews
Take note of this statistic. The better other users describe your service or product, the more cash you can charge and customer review stats reveal to us precisely how much more.
Source: Martech Zone
90 Percent Of Consumers Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what people state about first impressions?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
If you don't have reviews on your website, think about asking your visitors to compose one.
Source: Martech Zone
Google Accounts For 57.5% Of All Reviews Throughout The World
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
Here are the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
82% Of Customers Visit Review Websites Because They Wish To Buy A Product Or A Service And Wish To Get The Facts About Business Services And Products.
Review websites are places that people go to get the facts about a service, product or business. Since they have already formed a purchase decision, users come. The bulk of them (89%) purchase within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
86% Of Consumers Would Consider Composing A Review For A Business
Your clients are your most important resource, and it's not just because of the money they spend at your business. If you provide an excellent experience, they will want to share it.
Source: Brightlocal
67% Of Customers Say Reviews Are A "Extremely Important" Factor When Choosing A Service Provider
When consumers have to choose a solution provider, reviews have a massive impact on their decision.
Source: DemandGenReport