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61% Of Regional Businesses Have An Average Rating Of 4 To 5 Stars
Overall two thirds of businesses have great and awesome scores. Only 5% of companies have a rating below 3 stars.
Source: Brightlocal
Just 6% Of Customers Do Not Trust Consumer Reviews At All
According to consumer review statistics, a whopping 19 percent of customers always trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
60 Percent Of Customers Check Out Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping
In-store shopping is affected significantly by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.
Reviews and rating stats show individuals value the opinion of peers more than any other material.
Source: Collective Bias
77% Of Consumers Would Likely Leave A Review If They Were Asked
More than a 35% would leave a review to notify others about their customer encounter and 24% would undoubtedly direct their review to the company itself.
Over a 26% would be willing to submit a review to assist other people with their decision making process.
Source: Podium
86% Of Customers Would Think About Writing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the money they invest at your business. If you give them a good experience, they will be willing to share it.
Source: Brightlocal
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they read reviews 'always' or 'really frequently'.
Source: Trust You
73 Percent Of Customers Think Written Reviews Are More Crucial Than Star And Number Rankings
Online review stats make it clear individuals aren't pleased with ratings alone.
Customer reviews make the statistics appear more genuine which is what the potential clients are searching for. Almost a third of customers say written reviews are the only function that makes them believe the sites' reviews are appropriate and helpful.
Source: Fan and Fuel
64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who check out client reviews, agree that it increases their purchasing confidence.
Companies use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (quantity, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies
More youthful people understand the worth of being informed. User-generated content has an unassailable impact on consumers.
They will recognize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older people are different though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's shoppers are smart and want the best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review stats show user-generated content can do miracles in terms of conversions.
A single review can have a huge influence on your business.
A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44 percent increase.
Source: RevLocal
83% Of Consumers Don't Trust Advertising
The standard channels to reach clients aren't as prominent as they utilized to be. Most users who no longer trust ads select to take note of consumers' recommendations online.
Source: Statuslabs